Server - Customer Service

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

flexible scheduling
competitive pay
meal discounts
growth opportunities
Positive team environment

Job Description

Newk's Eatery at the Waterfront is a renowned dining establishment located at 10310 E. 13th Street, recognized for its commitment to high-quality food and genuine hospitality. As part of a growing team, Newk's offers a vibrant, fast-paced environment where teamwork and enthusiasm are valued. The restaurant prides itself on delivering memorable dining experiences through exceptional customer service and excellent menu offerings. With a focus on creating a positive atmosphere for both guests and employees, Newk's maintains a welcoming environment that encourages growth, learning, and team collaboration.

The Server / Front of House Team Member role at Newk's Eatery is designed for individuals who are energetic, friendly, and dependable, with a passion for serving others and providing top-notch customer experiences. The position involves direct interaction with guests to ensure their dining needs are met promptly and efficiently. This role requires a positive attitude, strong communication skills, and the ability to thrive in a busy, team-oriented atmosphere. Responsibilities include greeting guests, taking accurate orders, delivering food, maintaining cleanliness, and working closely with kitchen staff to ensure smooth service. The position also involves answering menu questions, making recommendations, and professionally handling guest concerns.

Working as a Server at Newk's Eatery offers flexible scheduling, competitive pay plus tips, meal discounts, and opportunities for growth and advancement within the company. The establishment values a positive team environment where employees support each other and work collaboratively to create a seamless dining experience for every visitor. Whether you are an experienced restaurant professional or a newcomer eager to learn, Newk's is willing to provide training to the right candidate who demonstrates commitment and a positive work ethic. This role also demands physical stamina, including the ability to stand for extended periods and lift items up to 25 pounds. If you enjoy serving others and want to be part of a growing and dynamic team, this opportunity at Newk's Eatery offers an engaging workplace and a chance to contribute to a well-loved dining destination.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality preferred
  • Strong communication skills
  • Ability to work flexible hours including nights, weekends, and holidays
  • Physical stamina to stand for extended periods and lift up to 25 lbs
  • Ability to multitask and work efficiently in a fast-paced environment
  • Positive attitude and dependable work ethic

Job Qualifications

  • Friendly, outgoing personality with strong communication skills
  • Ability to multitask in a fast-paced environment
  • Dependable with strong attendance habits
  • Team player with a positive attitude
  • Previous restaurant experience preferred but willing to train the right candidate
  • Ability to stand for extended periods and lift up to 25 lbs

Job Duties

  • Greet guests with a positive attitude and provide excellent customer service
  • Take guest orders accurately and efficiently
  • Deliver food promptly and ensure guest satisfaction
  • Maintain cleanliness and organization in dining and service areas
  • Answer menu questions and make recommendations
  • Handle guest concerns professionally and resolve issues quickly
  • Work closely with kitchen and team members to provide a smooth dining experience
  • Follow food safety and sanitation guidelines

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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