Server Assistant - LORO Domain

Hai Hospitality is a prominent multi-concept restaurant group based in Austin, Texas, that has built a reputation for delivering exceptional dining experiences through their unique and beloved concepts such as Uchi, Uchiko, Uchiba, and Loro. This thriving hospitality company prioritizes creativity, authenticity, and superior service, which is reflected in both their cuisine and personnel. The group takes pride in its commitment to fostering a work culture that emphasizes inclusivity, diversity, and professional growth, making it a great place for passionate hospitality professionals to develop their careers.

Hai Hospitality and LORO, Asian Smokehouse + Bar, are currently seeking enthusiastic and dedicated candidates for the position of Server Assistant / Server. This pivotal role is regarded as the backbone of the Front of House operation, responsible for elevating the overall guest experience by maintaining exceptional service standards. As a Server Assistant, you will be actively involved in various dynamic tasks that include monitoring the dining room, expo line, and bar to ensure seamless service flow. This position is ideal for individuals who thrive in fast-paced environments and seek opportunities to grow within the hospitality industry.

The role involves assisting with food running duties, maintaining cleanliness by bussing and resetting tables, polishing glassware, and stocking supplies, all of which contribute significantly to the smooth operation of the restaurant. This position also offers a unique opportunity for professional advancement, as fully trained Server Assistants are encouraged and supported to transition into Bartender roles, which come with increased responsibilities and wages, further demonstrating Hai Hospitality's dedication to internal career growth.

Applicants for this position will receive extensive training to familiarize themselves with the menu, including current specials and cuisine, ensuring they are well-equipped to engage knowledgeably with guests. Peer-led beverage training will also be provided to enhance knowledge of beer, wine, and cocktails, enabling the Server Assistant to assist bartenders effectively and contribute to a memorable guest experience. Additionally, responsibilities may extend to managing curbside orders and delivering them to guests waiting outside, highlighting the role's customer service orientation.

Working for Hai Hospitality means becoming part of a team that values work ethic, creativity, and pride in craftsmanship. Employees benefit from a supportive work environment that offers medical, dental, vision, and accident insurance options, an employee assistance program with mental health services, employer-matched 401k savings plans, dining discounts, and ample opportunities for career progression through internal promotion. The company’s commitment to equal opportunity employment and diversity reinforces its inclusive workplace culture, making it a welcoming place for all individuals.

The position requires candidates to have the physical stamina to perform duties such as lifting and carrying up to 50 pounds, standing and walking for extended periods, and working in various temperature conditions. Attention to safety, hygiene, and professional appearance is of utmost importance. Applicants should be able to maintain neat workspaces, communicate effectively with leadership and coworkers, and demonstrate the ability to work collaboratively in busy and sometimes crowded environments.

Join Hai Hospitality and contribute to creating extraordinary dining experiences while advancing your career in a company that truly values every team member. If you are passionate about hospitality, eager to learn, and ready to thrive in a vibrant restaurant atmosphere, this role as a Server Assistant / Server at LORO, Asian Smokehouse + Bar is an excellent opportunity to explore your potential and grow within an innovative hospitality group.