Server Assistant - LORO Domain

Hai Hospitality is a reputable and innovative restaurant group based in Austin, Texas, known for its multi-concept dining establishments including Uchi, Uchiko, Uchiba, and Loro. With a strong commitment to hospitality, professionalism, and community, Hai Hospitality has cultivated a workplace culture that prioritizes employee pride in craftsmanship, creativity, and work ethic. As an emerging group in the culinary scene, Hai Hospitality offers a unique dining experience that blends exceptional cuisine with outstanding service, making it a desirable employer for individuals seeking to develop their skills in the hospitality industry while contributing meaningfully to guest experiences.

The position available is for a Service Assistant (Server) at LORO, Asian Smokehouse + Bar, a part of the Hai Hospitality group. This full-time role is the backbone of the front-of-house operations, playing a crucial part in maintaining the high service standards the brand is known for. Service Assistants are primarily responsible for supporting servers and bartenders by running food orders, resetting tables, and keeping the dining area organized and clean. This role demands excellent teamwork skills, attention to detail, and the ability to work efficiently in a fast-paced environment. The position requires weekend availability and offers a competitive tip-based income ranging between $600 and $800 per week, providing a rewarding financial incentive based on performance.

In this role, candidates will receive comprehensive training on the menu, including current specials, and gain knowledge in beer, wine, and cocktail preparation through peer-led beverage training sessions. Successful Service Assistants can look forward to career growth opportunities within the group, as the company promotes from within, allowing dedicated individuals to advance to positions such as Bartender with increased responsibilities and wages. The job also involves assisting bartenders and supporting the smooth operation of curbside orders to cater to guests outside.

Hai Hospitality emphasizes a healthy work environment with benefits that include medical, dental, vision, and accident insurance options, an employee assistance program for mental health services, an employer-matched 401(k) savings plan, and dining discounts. The company maintains a professional and inclusive workplace, committed to diversity and equal employment opportunities. Through this role, candidates will not only contribute to an elevated guest experience but also become part of a close-knit team passionate about culinary excellence and superior service. Hai Hospitality ensures reasonable accommodations for qualified individuals with disabilities, reinforcing their commitment to an accessible and supportive work environment.