Hai Hospitality logo

Server Assistant - Hiring Immediately

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $12.50
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
accident insurance
Employee assistance program
Employer matched 401k
Pet insurance
Dining Discounts

Job Description

Hai Hospitality is a distinguished hospitality group known for its unique and high-quality dining establishments, including Uchi, Uchiko, and Uchiba. These acclaimed restaurants are celebrated for their innovative approach to Japanese cuisine, exceptional service, and vibrant dining experiences. As a leader in the food and beverage industry, Hai Hospitality is committed to creating an inclusive and dynamic work environment where employees can thrive and grow professionally. The group places a strong emphasis on promoting from within, fostering a culture that values employee development, teamwork, and excellence in guest service. Their commitment to staff welfare is evident through comprehensive benefits such as medical, dental, vision, and accident insurance options, an employee assistance program offering mental health services, an employer-matched 401k savings plan, pet insurance, and attractive dining discounts.

Currently, Hai Hospitality is seeking enthusiastic and dedicated individuals to join their team as Server Assistants and Servers. This role is designed to support service on every level and help create memorable guest experiences through attentive and effective assistance. The position offers a competitive hourly wage of $12.50 plus tips, with Server Assistants earning an average of $800 or more in tips weekly. Moreover, there is significant potential for career advancement as employees are developed into excellent servers quickly based on their potential.

The Server Assistant role is an excellent entry point for those passionate about hospitality, eager to learn, and driven to build a career in the restaurant industry. Employees in this position will receive thorough training, including peer-led beverage education on beer, wine, and sake, and product knowledge to confidently introduce the menu and specials to guests. The job entails active engagement on the service floor, assisting with side work such as bussing and resetting tables, polishing glassware, and stocking supplies, all contributing to a seamless and enjoyable dining experience for patrons.

Server Assistants take on vital responsibilities like delivering food to guests and describing the dishes, supporting servers in every aspect of service, and managing curbside orders for guests picking up food. This role requires a mix of interpersonal skills, physical stamina, and a proactive attitude in a fast-paced, high-pressure environment. The position demands the ability to lift and carry objects up to 50 lbs, work for extended periods while standing or walking, and handle a variety of kitchen equipment safely and efficiently.

Working with Hai Hospitality means being part of a supportive team that values and invests in its employees’ growth and well-being. The company offers numerous benefits, including insurance options, a 401k plan, employee assistance programs, and dining discounts. This opportunity is ideal for individuals looking for a stable full-time position with tangible growth prospects in the thriving hospitality sector, where commitment to quality service and customer satisfaction is paramount.

Job Requirements

  • Must be able to effectively communicate with guests and other employees
  • Detect and identify safety issues, and comply with safety guidelines and standards
  • Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties
  • Must have the ability to stand and walk for extended periods
  • Bend, stoop, and reach to access various areas and items
  • Ability to work in a fast-paced, high-pressure environment
  • Ability to work in a variety of temperatures, both hot and cold
  • Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
  • Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
  • Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
  • Move quickly and efficiently to respond to customer needs
  • Ability to work in close proximity to coworkers in a crowded kitchen or serving area
  • Tolerate exposure to potential allergens and food odors
  • Maintain a professional and hygienic appearance, including proper uniform and personal grooming
  • Understand directives and communicate effectively with leadership and coworkers
  • Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions

Job Qualifications

  • Effective communication with guests and other employees
  • Ability to detect and identify safety issues
  • Experience with lifting and carrying up to 50 lbs
  • Ability to stand and walk for extended periods
  • Ability to bend, stoop, and reach
  • Capability to work in a fast-paced, high-pressure environment
  • Ability to work in various temperatures
  • Competence in safely using kitchen equipment such as ovens, grills, and knives
  • Maintaining a neat and organized workspace
  • Ability to work in close proximity to coworkers
  • Tolerate exposure to allergens and food odors
  • Professional and hygienic appearance
  • Ability to understand directives and communicate with leadership

Job Duties

  • Acquaint yourself with the menu, current specials, and Japanese cuisine
  • Learn about beer, wine, and sake through peer-led beverage training
  • Be present and active on the floor, assisting with running side work
  • Bus and reset tables, polish glassware, stock supplies
  • Assist servers with all aspects of service to enhance the guest experience
  • Deliver food to guests and explain each dish
  • Receive, organize, and deliver curbside orders to guests waiting outside

Job Criteria

Experience

No experience required


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