SERVER ASSISTANT - CATBIRD (PART-TIME)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free room nights
discounted room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid holidays
Paid Time Off
Paid Family Bonding Time
Adoption assistance
Employee stock purchase plan
Retail Discounts
Tuition Reimbursement
Discounted parking
discounted public transit passes

Job Description

Thompson Dallas is a distinguished luxury hotel located in the heart of downtown Dallas, Texas, and is an integral part of The National, the city's newest urban luxury mixed-use development. The hotel boasts 219 elegantly designed rooms, including 52 suites, which offer guests an unparalleled combination of comfort and sophistication. As part of the Hyatt Hotels Corporation portfolio, Thompson Dallas showcases a captivating mid-century modern hexagon architectural design that complements the Dallas skyline beautifully. The establishment features three full-service dining and beverage venues, each delivering exceptional culinary experiences, as well as a boutique spa and fitness center committed to wellness. Additionally, the hotel provides versatile event spaces, most notably the expansive 14,000 square foot National Ballroom, designed to host a wide array of gatherings, from corporate meetings to lavish social celebrations.

Thompson Dallas was recognized by Fortune magazine as the 16th best company to work for in 2021, reflecting its commitment to fostering an inclusive, engaging, and rewarding workplace culture. The hotel’s dedication to historic preservation, design excellence, and cultural celebration makes it a distinctive destination for guests and locals alike. By joining the team at Thompson Dallas, employees have the unique opportunity to be part of a company that balances luxury hospitality with genuine community spirit, innovation, and hospitality excellence.

The Catbird Server Assistant position at Thompson Dallas plays a crucial role within the Food and Beverage (F&B) team, assisting servers to deliver outstanding guest service in a fast-paced and dynamic environment. The ideal candidate will have excellent communication skills, a friendly demeanor, and the stamina required to thrive in a demanding hospitality setting. Responsibilities include supporting servers to enhance the dining experience, helping with timely food and beverage delivery, maintaining cleanliness and organization in the dining area, and responding promptly to guest requests. This role offers excellent exposure to upscale food and beverage service, providing an invaluable gateway for those looking to advance their careers in luxury hospitality.

Emphasizing teamwork, outstanding customer service, and a refined attention to detail, the Catbird Server Assistant role is designed for professionals who are passionate about hospitality and eager to contribute to the extraordinary guest experience that Thompson Dallas is renowned for. Employees in this role benefit from generous employment perks such as free room nights, discounted room rates for friends and family, comprehensive medical coverage including dental and vision, life and disability insurance, a 401K retirement plan with company matching, paid holidays, and paid time off. Additional benefits include paid family bonding time, adoption assistance, employee stock purchase plans, retail discounts, tuition reimbursement, and discounted parking and public transit passes. This position is ideal for individuals who seek growth within a prestigious hotel brand known for innovation and excellence in the hospitality sector.

Job Requirements

  • minimum high school diploma or equivalent
  • previous experience in food and beverage or hospitality preferred
  • ability to communicate clearly and politely
  • physical stamina required to perform job duties
  • availability to work weekends, particularly Friday through Sunday
  • ability to work well in a team environment
  • basic knowledge of health and safety standards

Job Qualifications

  • previous experience in a similar role preferred
  • upscale food and beverage background and experience preferred
  • excellent communication skills
  • ability to work in a fast-paced environment
  • physical stamina to lift moderate amounts of weight
  • open availability with emphasis on Friday to Sunday

Job Duties

  • assist servers in delivering exceptional guest service
  • support timely delivery of food and beverages
  • maintain cleanliness and organization in the dining and service areas
  • communicate effectively with team members and guests
  • handle guest requests promptly and professionally
  • assist with setting up and breaking down dining areas
  • ensure compliance with health and safety standards

Job Criteria

Experience

Mid Level (3-7 years)


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