Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Hilton team member travel discount
Health Insurance
Dental Insurance
Paid health benefit waiver option
401(k) Plan
company-paid group life insurance
paid vacation, sick leave, holidays
Shoes for Crews discount
Job Description
Hilton Waikiki Beach Resort & Spa, located in the heart of Honolulu, Hawaii, is a premier hospitality establishment offering luxurious accommodations and exceptional guest experiences. This iconic resort is known for its breathtaking ocean views, world-class amenities, and commitment to delivering unparalleled service to travelers from around the globe. As part of the Hilton brand, one of the world’s largest and most respected hospitality companies, Hilton Waikiki Beach Resort & Spa prides itself on creating a welcoming environment for both guests and employees. The resort’s philosophy centers on teamwork, inclusivity, and community engagement, making it a standout employer in the... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in food and beverage service preferred
- Ability to work in a fast-paced environment
- Good communication skills
- Physical ability to stand for extended periods and perform manual tasks
- Ability to work flexible hours including weekends and holidays
- Compliance with health and safety regulations
Job Qualifications
- High school diploma or equivalent
- Prior experience in food and beverage service preferred
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced team environment
- Knowledge of health and safety regulations related to food service
- Ability to multitask and manage time efficiently
- Positive attitude and strong work ethic
Job Duties
- Creates 100% guest satisfaction by providing a can do attitude genuine hospitality and exceeding guest expectations
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
- Assumes responsibility to notice when the guest is not satisfied and uses best judgment as to when it is appropriate
- Performs other duties as required to provide can do attitude genuine hospitality
- Provides food and beverage service to guests in the restaurant
- Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
- Properly wipes tables using the proper towel, wipes and brushes chairs and ensures floor areas are clean and free of debris
- Resets table quickly and properly
- Restocks bussing stations regularly by polishing silverware, and stocking with china, glassware, ice, napkins and clearing trays
- Replenishes ice bin
- Empties trash receptacles
- Breaks down, scrapes and sorts glassware and chinaware, racks glasses appropriately, and disposes of rubbish at the soiled dish table
- Is familiar and complies with all Department of Health sanitation and food safety guidelines
- Replenishes water
- makes and pours coffee
- Assists with delivery of food to the proper table, describes food items to guests and ensures all necessary/appropriate condiments are available
- Advises Server if guest requests additional food and beverage
- Assists service team as necessary to meet and exceed guest expectations
- Sweeps and mops floors regularly ensuring safety guidelines are followed
- Delivers online food and beverage orders to guests
- Performs related duties as assigned by Manager
- Maintains compliance with all company and brand policies and procedures
Job Location
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