Server Assistant

Sheraton Hotels & Resorts, part of Marriott International, is a global leader in the hospitality industry with a rich heritage dating back to 1937. Sheraton stands out as a premier hotel brand known for its dedication to quality, exceptional guest experiences, and fostering a sense of community among both guests and employees. With more than 400 locations worldwide, Sheraton provides a welcoming and vibrant atmosphere where guests can meet, relax, and connect. Marriott International, the parent company, is renowned for its commitment to diversity, equity, and inclusion, creating an environment where all employees feel valued and empowered to bring their best selves to work.

At Sheraton Hotels & Resorts, you are not just taking up a job, you are joining a thriving family that promotes teamwork, respect, and meaningful service. The organization takes pride in giving all associates equal opportunity and access to grow their careers while delivering memorable experiences to every guest. The brand emphasizes celebrating diverse cultures, talents, and experiences, ensuring an inclusive workplace. This commitment extends to ensuring non-discrimination on the basis of disability, veteran status, and other legally protected characteristics.

The role of Food and Beverage Server is an essential position within the Sheraton Phoenix location, representing the face of quality hospitality and attentive service. This is a full-time, non-management role based at 340 N 3rd St, Phoenix, Arizona. The Food and Beverage Server plays a crucial part in maintaining the brand's exceptional standards by providing courteous, efficient, and professional food and beverage service to all guests.

This position involves multiple responsibilities, including setting up and cleaning tables, serving water, bread, and coffee, and greeting guests warmly, ideally addressing them by name when possible. The server is expected to ensure smooth operations by stacking trays properly, following safety standards, and performing daily closing tasks such as storing reusable items, cleaning equipment and workstations, replenishing supplies, and completing cleanliness checklists.

Moreover, the Food and Beverage Server must maintain a high level of hygiene and presentation. They are responsible for inspecting all porcelain, glassware, and silverware before use, sustaining cleanliness throughout the workday, and complying with health and safety standards. They keep work areas orderly and practice proper cleaning procedures consistently.

In addition to the practical tasks, this role demands adherence to company safety policies and a professional appearance. Communication skills are vital, requiring clear, respectful interactions with guests and coworkers, as well as the ability to anticipate and meet guest needs proactively. Maintaining confidentiality and protecting company assets are also key aspects of this position.

Physical activity is an integral part of the job, entailing standing, sitting, or walking for extended periods, moving objects up to 50 pounds, and navigating stairs, ramps, and uneven or slippery surfaces. Fine motor skills and hand-eye coordination are necessary to handle various objects and complete tasks efficiently.

Sheraton's Food and Beverage Server position offers a unique opportunity to be part of a globally recognized hospitality brand where your efforts contribute directly to guest satisfaction and the company’s ongoing success. Joining this role means becoming part of a world-class team that strives to connect people, create sense of belonging, and provide outstanding service in a dynamic work environment. If you have a passion for hospitality and enjoy working with others to create memorable guest experiences, this position invites you to start your career journey with Sheraton and Marriott International, where you will grow professionally and personally, becoming your best version and fulfilling your purpose.