Server & Bartender Crew - Full-time / Part-time

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

employee discount
flexible schedules
Supplemental pay (tips)
Paid sick time
Health Insurance
Vision Insurance
Dental Insurance

Job Description

Super Mex Restaurants is a well-established and respected dining establishment known for delivering authentic Mexican cuisine that tastes homemade and traditional. Their mission is to create a warm and welcoming environment where customers can enjoy great-tasting meals crafted with care and commitment to quality. Super Mex takes pride in its strong culture of positive attitudes and hard work ethics, understanding that their success relies on hiring the right staff who are passionate about exceptional service and genuine hospitality.

This vibrant Mexican restaurant brand is actively seeking dedicated and enthusiastic Servers and Bartenders to join their team. These roles are essential to maintaining the high-quality dining experience that Super Mex promises to every guest. Servers and Bartenders are frontline team members responsible for directly interacting with guests, taking and accurately processing food and beverage orders, and ensuring that the dining experience is both enjoyable and efficient. They also serve as key communicators between the kitchen and guests, relaying important information like special dietary needs or allergies to ensure customer satisfaction and safety.

The position offers an hourly wage of $16.90 plus tips, making it a competitive opportunity for service industry professionals. It comes with a range of valuable benefits for hourly employees, including an employee discount, flexible scheduling, supplemental pay in the form of tips, paid sick time, and health coverage options such as health, vision, and dental insurance available to full-time team members. These benefits reflect Super Mex’s commitment to supporting their employees’ well-being and work-life balance.

The responsibilities of Servers and Bartenders at Super Mex are multifaceted. They greet and seat customers promptly, provide knowledgeable recommendations about the menu, and manage customer orders with accuracy and attentiveness. A critical part of their role is to monitor diners’ needs throughout their visit, refilling drinks, addressing any issues swiftly, and escalating concerns to management if necessary to maintain customer satisfaction. Additionally, these staff members are expected to maintain cleanliness in service stations, dining areas, and kitchen surroundings, supporting a hygienic dining environment.

Super Mex values employees who exhibit excellent customer service skills, including patience, friendliness, and a willingness to collaborate as part of a team. Successful candidates must demonstrate exceptional organizational abilities, strong written and verbal communication skills, and the capacity to learn and memorize menu details quickly. Working in a busy restaurant environment requires the ability to stay calm under pressure and handle multiple tasks efficiently. Physical stamina is also necessary, as the role involves standing for extended periods and lifting up to 25 pounds unassisted.

Overall, the roles of Server and Bartender at Super Mex Restaurants provide a dynamic and rewarding opportunity for individuals passionate about delivering outstanding guest experiences in a lively and supportive work environment. Those who join the Super Mex team become part of a brand devoted not only to great food but also to a culture of respect, growth, and teamwork.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a restaurant or hospitality setting preferred
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong communication and interpersonal skills
  • Ability to stand for long periods and lift up to 25 pounds
  • Knowledge of food safety standards and procedures

Job Qualifications

  • Excellent customer service, including patience and a friendly demeanor
  • Exceptional organization and time management
  • Effective written and verbal communication skills
  • Great active listening skills
  • Ability and willingness to collaborate
  • Knowledge of foodservice regulations and proper food handling procedures
  • Capability to learn quickly and memorize menu details
  • Comfortable working in a fast-paced environment
  • Willing to work flexible work schedules that include nights and weekends
  • Physically able to be on their feet for extended periods and lift up to 25 pounds unassisted

Job Duties

  • Greeting and seating customers
  • Taking food and beverage orders and accurately entering them into the ordering system
  • Making menu item recommendations
  • Communicating any food allergy or special nutrition needs to kitchen staff
  • Ensuring all orders are filled quickly and accurately and that food is high quality
  • Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
  • Promptly addressing any customer service issues and referring to management if and when necessary
  • Performing cleaning duties, such as at the service station, around the kitchen and in the dining area

Job Criteria

Experience

Entry Level (1-2 years)


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