Job Overview
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House is a popular restaurant chain known for its welcoming atmosphere, unique dining experience, and excellent customer service. As a well-established establishment in the casual dining industry, Miller's Ale House prides itself on offering not just great food and drinks but also creating memorable experiences for its guests. The restaurant emphasizes a fast-paced, fun environment where team members are encouraged to bring their individual personalities to work, helping make each location as unique as the people who work there. Integrity, a relentless drive for excellence, and a commitment to doing what is right are core values that Miller's Ale House instills in its employees.
This Server position offers an exciting opportunity to be part of a dynamic team dedicated to exceptional guest service. Serving as the face of the restaurant, the Server will greet guests warmly, provide detailed menu knowledge including addressing food allergy concerns, and ensure all guests feel welcomed and valued. The Server will follow specific service standards outlined in Miller’s Ale House training materials to create "Ale House Raving Fans," ensuring an enjoyable and high-quality dining experience. Alongside delivering top-notch food and beverage service, the Server is responsible for maintaining clean and sanitary work areas, managing side work and station stocking, and collaborating with team members to create a seamless service flow in the front-of-house (FOH) area.
The environment at Miller's Ale House rewards those who can multitask effectively, communicate clearly, and uphold stringent safety and sanitation protocols. Servers must be comfortable handling alcoholic beverages responsibly in accordance with company standards and state laws. Physical demands include prolonged standing, bending, and occasional lifting of up to 20 pounds. Because Miller’s Ale House values career development, this role also provides room for advancement within the company, making it ideal for individuals looking to grow in the hospitality industry.
In addition to the daily responsibilities, employees enjoy numerous benefits such as 50% dining privileges, health benefits, open-door communication with management, and a supportive culture designed to help team members succeed. This position is suited for self-motivated individuals with a passion for delivering excellent customer service and working in a lively restaurant setting. The Server role requires punctuality, professionalism, and a genuine desire to contribute positively to the overall restaurant experience, cementing the premise that people truly matter here.
This Server position offers an exciting opportunity to be part of a dynamic team dedicated to exceptional guest service. Serving as the face of the restaurant, the Server will greet guests warmly, provide detailed menu knowledge including addressing food allergy concerns, and ensure all guests feel welcomed and valued. The Server will follow specific service standards outlined in Miller’s Ale House training materials to create "Ale House Raving Fans," ensuring an enjoyable and high-quality dining experience. Alongside delivering top-notch food and beverage service, the Server is responsible for maintaining clean and sanitary work areas, managing side work and station stocking, and collaborating with team members to create a seamless service flow in the front-of-house (FOH) area.
The environment at Miller's Ale House rewards those who can multitask effectively, communicate clearly, and uphold stringent safety and sanitation protocols. Servers must be comfortable handling alcoholic beverages responsibly in accordance with company standards and state laws. Physical demands include prolonged standing, bending, and occasional lifting of up to 20 pounds. Because Miller’s Ale House values career development, this role also provides room for advancement within the company, making it ideal for individuals looking to grow in the hospitality industry.
In addition to the daily responsibilities, employees enjoy numerous benefits such as 50% dining privileges, health benefits, open-door communication with management, and a supportive culture designed to help team members succeed. This position is suited for self-motivated individuals with a passion for delivering excellent customer service and working in a lively restaurant setting. The Server role requires punctuality, professionalism, and a genuine desire to contribute positively to the overall restaurant experience, cementing the premise that people truly matter here.
Job Requirements
- Arrives to work on time as scheduled in full uniform
- serves all food and alcohol within accordance of company standards and state service requirements
- complies with safety and sanitation protocol
- remains standing for extended periods of time
- able to bend, squat, and lift up to 20 lbs for short distances
- able to work with varying noise levels
- delivers exceptional customer service
- positively communicates with managers, team members, and guests
- supports other front of house functions as needed
Job Qualifications
- Minimum age of 18 years unless otherwise dictated by state law
- strong communication skills
- ability to multitask and work in a fast-paced environment
- ability to work with numbers and handle cash
- basic reading and handwriting skills
- ability to operate restaurant point-of-sale software
Job Duties
- Arrives to work on time as scheduled in full uniform
- greets guests in a warm and friendly manner while also acknowledging all guests that come within five feet
- follows the steps of service as defined in the Miller’s Ale House training materials
- provides highest level of service by adhering to all Miller’s Ale House service standards, creating "Ale House Raving Fans"
- serves alcoholic beverages in accordance with company standards and state alcohol service requirements
- works directly with other team members to ensure all guest’s needs are fulfilled in a timely manner
- ensures menu knowledge to address guests’ questions, including food allergy issues
Job Criteria
Experience
No experience required
Job Location
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