
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $9.25 - $15.50
Work Schedule
Flexible
Benefits
Flexible work schedules
employee discount
Referral Bonus
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k retirement plan with company match
Job Description
Red Robin Gourmet Burgers and Brews is a well-established, high-volume, full-service restaurant known for its laid-back atmosphere, uniquely quirky vibe, and commitment to delivering an exceptional dining experience. Famous for its bottomless world-renowned steak fries and innovative burgers, Red Robin strives to create a fun and welcoming environment for both guests and employees. The company values diversity and inclusivity, emphasizing a strong sense of belonging by celebrating both similarities and differences within its team. Known for having a magnetic personality and unbridled energy among its staff, Red Robin is far from a typical burger restaurant. The establishment is dedicated to inspiring guests with great food and memorable moments, emphasizing a mission that focuses on freshness, fun, and customer satisfaction. Employees at Red Robin have access to a variety of growth opportunities, with many current managers beginning their careers as hourly team members, which highlights the company’s dedication to internal promotion and career development. Red Robin also offers a flexible work environment that supports a balance between personal and professional life. The company accepts applications on an ongoing basis and is an equal opportunity employer that values passion for hospitality and a desire to make a positive impact in the restaurant industry.
The Server role at Red Robin is a key position within the Front of House team responsible for delivering an enjoyable and efficient dining experience for guests. Servers use handheld technology to take food and drink orders accurately and promptly, ensuring timely service throughout the meal. Besides technical skills, servers must have exceptional customer service abilities to connect with guests, address their needs, and create a welcoming atmosphere. This position is hourly paid with a base wage of $2.13 per hour plus tips, providing a significant earning opportunity through gratuities. The server role also includes various perks such as flexible scheduling, discounts on meals, referral bonuses, and chances for career advancement within the company. Additional benefits extend to health insurance options, retirement plans, and paid time off, making it a competitive opportunity for individuals seeking employment in the hospitality sector. The ideal candidate is at least 18 years old and passionate about customer service, ready to be part of a vibrant and energetic team that prioritizes making dining experiences not just fresh and fun but also memorable. Joining Red Robin means becoming part of a company that encourages growth, values fun, and strives to make customers smile every day.
The Server role at Red Robin is a key position within the Front of House team responsible for delivering an enjoyable and efficient dining experience for guests. Servers use handheld technology to take food and drink orders accurately and promptly, ensuring timely service throughout the meal. Besides technical skills, servers must have exceptional customer service abilities to connect with guests, address their needs, and create a welcoming atmosphere. This position is hourly paid with a base wage of $2.13 per hour plus tips, providing a significant earning opportunity through gratuities. The server role also includes various perks such as flexible scheduling, discounts on meals, referral bonuses, and chances for career advancement within the company. Additional benefits extend to health insurance options, retirement plans, and paid time off, making it a competitive opportunity for individuals seeking employment in the hospitality sector. The ideal candidate is at least 18 years old and passionate about customer service, ready to be part of a vibrant and energetic team that prioritizes making dining experiences not just fresh and fun but also memorable. Joining Red Robin means becoming part of a company that encourages growth, values fun, and strives to make customers smile every day.
Job Requirements
- must be 18 or older
- ability to stand and walk for extended periods
- reliable and punctual
- availability to work flexible schedules including nights, weekends, and holidays
- legal authorization to work in the country
- strong customer service orientation
- ability to use handheld technology
Job Qualifications
- high school diploma or equivalent preferred
- prior experience in a customer service or server role is a plus
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- basic math skills for handling transactions
- friendly and outgoing personality
- ability to multitask effectively
Job Duties
- take orders using handheld technology
- serve food and drinks in a timely and accurate manner
- deliver a fun and satisfying dining experience to guests
- maintain excellent customer service standards
- handle guest inquiries and requests professionally
- collaborate with kitchen and bar staff to ensure order accuracy
- process payments and handle cash or credit transactions accurately
Job Criteria
Experience
No experience required
Job Location
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