Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $11.41
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American-based casual dining restaurant chain specializing in Asian-themed cuisine. Known for its scratch kitchen approach, P.F. Chang's emphasizes freshly prepared dishes, bold flavors, and exceptional hospitality. As a leader in the full-service restaurant industry, P.F. Chang's combines a unique blend of traditional Asian recipes with a contemporary twist, providing guests with an unforgettable dining experience. Established with a commitment to quality food, excellent customer service, and a warm atmosphere, the brand has grown to have multiple locations across the country, each staffed by passionate team members dedicated to celebrating life, family, and food.

The restaurant culture at P.F. Chang's is vibrant and inclusive, fostering a fun and professional work environment where team members are valued and encouraged to grow. The establishment takes pride in its comprehensive training programs and opportunities for advancement, promoting from within to ensure its staff thrive both personally and professionally. Employees enjoy a supportive atmosphere, flexible scheduling, and a range of benefits tailored to their needs. P.F. Chang's dedication to employee well-being shines through its commitment to paid on-the-job training, competitive pay, and exclusive team member discounts.

This particular role focuses on hiring full-time or part-time hourly dine-in food and beverage servers, including waitresses and waiters. These roles are essential team players integral to the restaurant's commitment to quality hospitality. As core members of the scratch kitchen restaurant, servers must demonstrate exceptional customer service skills, engaging diners with knowledge of the extensive menu and assisting them in their dining choices. The role not only requires taking and serving food and beverage orders but also ensuring smooth communication between the kitchen and guests, managing payments, and maintaining an inviting and seamless dining atmosphere.

Employees in this server position play a vital role in creating an amazing hospitality experience by anticipating and exceeding guest expectations. This includes understanding the seating layout, efficiently managing their server areas, and actively guiding guests through their dining journey. The role demands a blend of multitasking abilities within a fast-paced environment balanced by teamwork and courtesy. P.F. Chang's provides a strong foundation for new employees by offering training even to those without previous experience, emphasizing the importance of proper sanitation practices and safety procedures.

Job Requirements

  • No previous experience required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler’s Card where applicable or willing to obtain
  • Ability to multi-task in a fast-paced, teamwork environment

Job Qualifications

  • No previous experience required, excellent customer service skills and etiquette, ability to execute proper sanitation practices and safety procedures, must meet state minimum age for serving alcoholic beverages, have a current Food Handler’s Card where applicable or willing to obtain, ability to multi-task in a fast-paced, teamwork environment

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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