Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
meal benefits
Job Description
Gibsons Restaurant Group is a renowned hospitality company known for its commitment to delivering legendary service and exceptional quality food. The group has established a strong reputation in the restaurant industry by adhering to four fundamental core beliefs: Hospitality, Quality, Family, and Value. These principles are consistently executed with high energy and an engaging personality, ensuring that every guest experiences memorable dining moments. With multiple locations, Gibsons Restaurant Group combines classic dining elements with modern sensibilities, offering a diverse menu and an extensive wine list to cater to a variety of tastes. The company's culture emphasizes teamwork, attention to detail, and genuine care for each patron, making it a sought-after dining destination and employer.
The Server position at Gibsons Restaurant Group plays a pivotal role in maintaining the high standards of the brand's philosophy. This role is more than just fulfilling the basic expectations of customer service; it aims to overwhelm guests with legendary service, consistently delivering quality food and creating an inviting ambiance. A Server is responsible for anticipating customer needs, engaging in conversations, advising on menu selections, and ensuring an overall outstanding dining experience. In addition to direct customer interaction, servers are integral members of the restaurant team, performing tasks such as dining room setup, side work, and closing duties. Knowledge of the menu and beverages, including wine pairings, is essential to guide customers effectively. Servers must also ensure compliance with regulations, such as checking identification for alcohol service.
This position requires excellent communication skills, the ability to work under pressure, and a polished and professional appearance at all times. Servers need to be punctual, reliable, and ready to collaborate in a fast-paced environment. The role includes maintaining cleanliness, safety, and sanitation in the dining area, as well as vigilance in preventing hazards such as slipping or falling. Continuous learning and participation in team meetings are vital aspects of the job, fostering a culture of growth and shared knowledge. The successful candidate is someone who embraces the core values of hospitality and is passionate about creating memorable dining experiences that keep customers coming back. Working at Gibsons Restaurant Group offers an opportunity to be part of a dynamic team that values tradition, excellence, and personal development in the restaurant industry.
The Server position at Gibsons Restaurant Group plays a pivotal role in maintaining the high standards of the brand's philosophy. This role is more than just fulfilling the basic expectations of customer service; it aims to overwhelm guests with legendary service, consistently delivering quality food and creating an inviting ambiance. A Server is responsible for anticipating customer needs, engaging in conversations, advising on menu selections, and ensuring an overall outstanding dining experience. In addition to direct customer interaction, servers are integral members of the restaurant team, performing tasks such as dining room setup, side work, and closing duties. Knowledge of the menu and beverages, including wine pairings, is essential to guide customers effectively. Servers must also ensure compliance with regulations, such as checking identification for alcohol service.
This position requires excellent communication skills, the ability to work under pressure, and a polished and professional appearance at all times. Servers need to be punctual, reliable, and ready to collaborate in a fast-paced environment. The role includes maintaining cleanliness, safety, and sanitation in the dining area, as well as vigilance in preventing hazards such as slipping or falling. Continuous learning and participation in team meetings are vital aspects of the job, fostering a culture of growth and shared knowledge. The successful candidate is someone who embraces the core values of hospitality and is passionate about creating memorable dining experiences that keep customers coming back. Working at Gibsons Restaurant Group offers an opportunity to be part of a dynamic team that values tradition, excellence, and personal development in the restaurant industry.
Job Requirements
- High school diploma or GED preferred
- six months to one year experience serving in a restaurant preferred
- must be of legal age to serve alcohol
- ability to read and write English
- ability to effectively communicate verbally with customers and other staff in a fast-paced environment
- ability to do basic math
- ability to follow instructions and procedures
- strong customer service skills
- ability to maintain poise and positive personality when under pressure
Job Qualifications
- High school diploma or GED preferred
- six months to one year experience serving in a restaurant preferred
- ability to read and write English
- ability to effectively communicate verbally with customers and other staff in a fast-paced environment
- ability to do basic math
- ability to follow instructions and procedures
- must be of legal age to serve alcohol
- strong customer service skills
- ability to maintain poise and positive personality when under pressure
Job Duties
- Serve customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice, and remembering that the customer is always right
- Perform dining room set-up, running side work and closing
- Have extensive knowledge of the restaurant's menu and wine list, including daily specials
- Check identification to ensure customers meet minimum age requirements for consuming alcoholic beverages
- Participate in table and dining room cleaning
- Compute guest checks, operate the POS system and accept payments
- Accurately report tips for each shift
- Maintain dining room safety and sanitation
- Be aware of potential hazards such as slipping, tripping, falling or burns
- Arrive for each shift on time and in full uniform
- Attend all pre-shift meetings ready to listen and learn and share
- Avoid leaving work area during peak hours
- Take breaks only when approved by the General Manager or supervisor
- Keep a clean and professional appearance at all times
- Pass general information and departmental knowledge tests
- May perform other duties as assigned
Job Location
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