Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.13
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee food discount
Family food discount
Referral bonuses
Tips
Health Insurance
Vision Insurance
Dental Insurance
accident insurance
critical illness insurance
Hospital Indemnity coverage
401k retirement plan with company match
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a vibrant, high-volume full-service restaurant known for its lively atmosphere and commitment to delivering exceptional dining experiences. Founded on the principles of freshness, fun, and creating memorable moments, Red Robin stands out for its quirky vibe and welcoming environment where everyone feels a sense of belonging. The company specializes in offering gourmet burgers and a variety of other menu items, complemented by their world-famous bottomless steak fries. Red Robin is not just about serving delicious food; it is about creating connections, fostering generosity, and making every guest smile with every visit. Known for its laid-back yet energetic environment, Red Robin is a place where team members can thrive and grow their careers. Many managers began their journey as hourly team members, reflecting the many opportunities for advancement within the company.

As a Server at Red Robin, you will play a pivotal role in providing a fun and satisfying dining experience to guests. This position requires excellent customer service skills, as you will interact directly with patrons, taking orders with handheld devices, serving food and drinks promptly and accurately, and generally ensuring that guests have an enjoyable time. The server position is a crucial part of the Front of House team, and your enthusiasm and ability to engage with customers will be key to your success. The role offers a base pay of $17.13 per hour plus tips, creating strong earning potential. You will also benefit from a flexible schedule that supports your work-life balance. Additional perks include a 50% discount on Red Robin food for employees and a 25% discount for family members, referral bonuses when you bring new team members onboard, and eligibility for various health, retirement, and paid time off benefits once criteria are met. The company emphasizes equal employment opportunities and encourages applications from all passionate individuals ready to bring unbridled hospitality to their guests. This is a fantastic opportunity to become part of a dynamic team, enjoy comprehensive benefits, and grow professionally in a supportive and fun environment.

Job Requirements

  • Must be 18 or older
  • able to work flexible schedules including evenings, weekends, and holidays
  • basic math skills for handling payments and tips
  • ability to stand and walk for extended periods
  • excellent customer service skills
  • ability to multitask and work efficiently under pressure
  • authorized to work in the country

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a server or customer service role preferred
  • strong communication and interpersonal skills
  • ability to use handheld technology for order taking
  • capability to work in a fast-paced environment
  • positive attitude and team player mentality
  • age 18 or older

Job Duties

  • Take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • provide excellent customer service
  • ensure a fun and satisfying dining experience
  • maintain cleanliness and organization of the dining area
  • handle guest inquiries and resolve complaints professionally
  • collaborate with team members to enhance guest satisfaction

Job Criteria

Experience

No experience required


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