Job Overview
Compensation
Hourly
Range $10.50 - $17.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Pay training
Job Description
Smithfield Station is a renowned restaurant and hospitality establishment known for its dedication to providing exceptional dining and lodging experiences to guests. Rooted in a commitment to outstanding service, high-quality products, and a warm, inviting atmosphere, Smithfield Station has built a reputation as a unique and comfortable destination for locals and visitors alike. The company prides itself on its mission to ensure that every patron enjoys the most memorable experience possible, blending superb cuisine with great personalities and attentive service in a setting that feels both special and relaxed. By emphasizing a guest-first approach and fostering a team culture that embodies these values, Smithfield Station creates an environment where patrons feel welcomed and valued during each visit. The restaurant operates with a clear focus on delivering not just meals, but genuine hospitality that makes dining and lodging at Smithfield Station a true pleasure.
The Server role at Smithfield Station is integral to the restaurant's mission of delivering an exceptional dining experience. This position involves providing friendly, responsive, and professional service that caters directly to guests' needs. Servers are responsible for managing tables efficiently and courteously, ensuring that every guest feels attended to and enjoys their time at the restaurant. The role requires a keen attention to detail and a thorough knowledge of the menu, including daily specials, preparation methods, and beverage options such as wines. Servers act as ambassadors for the restaurant, answering questions, providing recommendations, and addressing any issues promptly to maintain high satisfaction levels. The position also involves tasks such as taking orders, serving food and drinks, handling payments, and maintaining cleanliness and organization within the dining area. By coordinating effectively with fellow employees and assisting in operational tasks when necessary, servers help ensure smooth service flow and uphold the establishment's high standards. This position offers an exciting opportunity for individuals passionate about hospitality, who enjoy working in a dynamic team setting and are committed to creating positive guest experiences. While the role demands excellent interpersonal skills and the ability to multitask under pressure, it also rewards with the fulfillment of contributing to memorable dining moments in a welcoming environment.
The Server role at Smithfield Station is integral to the restaurant's mission of delivering an exceptional dining experience. This position involves providing friendly, responsive, and professional service that caters directly to guests' needs. Servers are responsible for managing tables efficiently and courteously, ensuring that every guest feels attended to and enjoys their time at the restaurant. The role requires a keen attention to detail and a thorough knowledge of the menu, including daily specials, preparation methods, and beverage options such as wines. Servers act as ambassadors for the restaurant, answering questions, providing recommendations, and addressing any issues promptly to maintain high satisfaction levels. The position also involves tasks such as taking orders, serving food and drinks, handling payments, and maintaining cleanliness and organization within the dining area. By coordinating effectively with fellow employees and assisting in operational tasks when necessary, servers help ensure smooth service flow and uphold the establishment's high standards. This position offers an exciting opportunity for individuals passionate about hospitality, who enjoy working in a dynamic team setting and are committed to creating positive guest experiences. While the role demands excellent interpersonal skills and the ability to multitask under pressure, it also rewards with the fulfillment of contributing to memorable dining moments in a welcoming environment.
Job Requirements
- High school diploma or equivalent
- Prior customer service or food service experience preferred
- Ability to communicate clearly and politely with guests
- Basic knowledge of menu items and beverage offerings
- Ability to multitask and maintain composure under pressure
- Must be at least 18 years old to serve alcohol
- Availability to work flexible hours including nights, weekends, and holidays
- Physical ability to stand for extended periods and carry trays
- Must be attentive and proactive in addressing guest needs
- Ability to work collaboratively with team members
- Reliable and punctual
- Clean and professional appearance
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or restaurant server role preferred
- Strong interpersonal and communication skills
- Ability to remember orders and work efficiently in a fast-paced environment
- Knowledge of food and beverage menus, including wine selection
- Basic math skills for handling payments
- Ability to work as part of a team and support colleagues
- Attention to detail and commitment to guest satisfaction
- Flexibility to work various shifts including weekends and holidays
Job Duties
- Provide friendly, responsive service to create an exceptional dining experience
- Promote and embody the mission of Smithfield Station by delivering outstanding service and great personalities
- Monitor and observe guests to ensure satisfaction and promptly correct any problems
- Present menus and answer questions about menu items, beverages, and restaurant services
- Inform guests of menu changes and daily specials, making genuine recommendations
- Describe ingredients, cooking methods, and recommend wines to guests
- Take and enter food and beverage orders accurately for kitchen staff
- Check guests' identification for alcohol consumption requirements
- Serve food, beverages, and specialty dishes at tables as required
- Prepare and present checks, handle cash and card payments
- Clean tables and counters after guests finish dining
- Prepare drinks and chill wine bottles
- Set up food stations and dining areas for shifts or large parties
- Stock service areas with supplies such as coffee, food, tableware, and linens
- Prepare tables by setting linens, silverware, and glassware
- Remove dishes and glasses and assist with cleaning duties
- Assist hosts with answering phones, taking reservations, seating guests, and to-go orders
- Perform cleaning tasks including sweeping, mopping, vacuuming, and trash removal
- Bring wine selections to tables and pour for guests
- Perform food preparation tasks such as salads, desserts, and coffee
- Escort guests to their tables and fill condiments
- Thank guests for their visit and invite return
- Attend employee meetings and suggest improvements
- Coordinate with and assist fellow employees
- Fill in for fellow employees to maintain service standards
- Provide guests with local area information and directions
Job Criteria
Experience
No experience required
Job Location
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