Job Overview

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Compensation

Hourly
Range $9.50 - $16.00
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Work Schedule

Flexible
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Benefits

flexible schedules
BOH shift meals
FOH meal discounts
Meal Discounts for Friends/Family
Paid vacation
competitive benefits
Free Telemedicine
Referral Bonus
Perks at work
long-term career growth

Job Description

Metro Diner is a beloved dining destination widely recognized for its warm, welcoming service, familiar faces, and award-winning food. This popular restaurant chain thrives on a culture of genuine hospitality where each guest is treated like family. Metro Diner’s culinary philosophy revolves around "simply delicious" food made with care, ensuring every dish meets high standards of quality and taste. With a focus on 100 percent guest satisfaction, Metro Diner has built a reputation as a place where customers feel comfortable, valued, and eager to return time and time again. As a company, Metro Diner not only talks about its vibrant culture but actively lives and breathes it every day. This commitment to creating an exceptional experience extends to both guests and team members alike, fostering an inclusive and supportive work environment.

The role of Server at Metro Diner is central to maintaining the inviting atmosphere the restaurant is known for. Servers at Metro Diner are charged with providing friendly, responsive, and attentive service to customers throughout their dining experience. Their primary responsibility is to make guests feel at home, comfortable, and appreciated, encouraging repeat visits by delivering memorable hospitality. This position demands strong interpersonal skills, poise, and a positive attitude, as servers interact directly with guests, team members, and vendor partners. Successful servers are knowledgeable about the entire Metro Diner menu, special events, and merchandise offerings, enabling them to confidently share information and assist guests effectively.

Working as a server at Metro Diner also means handling food and beverage orders accurately and promptly, managing guest questions and complaints with grace, and completing financial transactions by processing payments securely. Beyond these vital duties, servers play an integral role in contributing to the smooth operation of the diner by collaborating with team members and management. The company values individuals who thrive in fast-paced environments and demonstrate dedication to teamwork and customer satisfaction.

Metro Diner offers a number of attractive benefits and incentives to employees. These include flexible schedules, complimentary shift meals, discounts for both front and back of house employees, meal discounts for friends and family, and paid vacation after one year of employment. Additionally, employees gain access to competitive benefits packages, free telemedicine services through First Stop Health, and a referral bonus program that rewards $250 per referral with no limit to earnings. Other perks include Perks at Work discounts on purchases ranging from travel to event tickets, as well as opportunities for long-term career growth within the company. Metro Diner provides a welcoming atmosphere and a great team environment, making it an excellent choice for individuals seeking a positive work culture and professional development in the restaurant industry.

Job Requirements

  • Commitment to guest satisfaction
  • Ability to communicate effectively with guests and team members
  • Familiarity with handling food and beverage orders
  • Basic math skills to process payments
  • Ability to work flexible schedules
  • Previous serving experience preferred
  • Willingness to comply with company policies and procedures

Job Qualifications

  • Experience as a server in a fast-paced work environment
  • Strong interpersonal and communication skills
  • Ability to handle guest questions and complaints calmly
  • Knowledge of food and beverage menus
  • Ability to complete payment transactions
  • Teamwork and collaboration skills
  • Passion for excellent customer service

Job Duties

  • Provide friendly, responsive service to guests
  • Make guests feel welcome and comfortable
  • Take food and beverage orders accurately and promptly
  • Handle guest questions and complaints appropriately
  • Prepare and present guests their check
  • Accept payment and process credit card or cash
  • Collaborate with team members to ensure smooth diner operations

Job Criteria

Experience

No experience required


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