Job Overview

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Compensation

Hourly
Range $10.25 - $17.25
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Benefits

flexible schedules
BOH shift meals
FOH meal discounts
Meal Discounts for Friends/Family
Paid vacation
competitive benefits
Free Telemedicine
Referral Bonus
Perks at work
long-term career growth

Job Description

Metro Diner is a well-established restaurant known for its warm and welcoming atmosphere, familiar faces, and award-winning food. With a commitment to 100% guest satisfaction, Metro Diner has built a reputation centered on delicious food and exceptional service. The company prides itself not only on its flavorful menu offerings but also on the culture that embodies hospitality, friendliness, and professionalism. This culture is not just promoted but truly lived every day by the team, which ensures that every guest feels at home, comfortable, and eager to return. Metro Diner’s friendly and inclusive environment fosters a strong sense of community among team members and patrons alike, making it a preferred dining destination and an excellent workplace.

The role of Server at Metro Diner is vital to maintaining the restaurant's standard of excellence. Servers play the crucial role of providing responsive and friendly service to create an exceptional dining experience for every guest. The primary objective of each server is to make the guests feel so comfortable and welcomed that they want to return again and again. This means engaging with guests through excellent communication skills, being knowledgeable about the menu and specials, and delivering prompt and accurate orders. In addition, servers must handle payments professionally, including processing credit cards and cash transactions, while maintaining poise to appropriately manage guest inquiries and concerns.

This position offers a flexible schedule that accommodates various personal and professional needs. The company also provides back-of-house (BOH) shift meals and front-of-house (FOH) meal discounts, allowing team members to enjoy delicious food during their shifts and with friends or family. Metro Diner values the long-term growth of its team members and offers paid vacation and competitive benefits after one year of employment. Employees also gain access to free telemedicine services through First Stop Health, referral bonuses, and perks at work such as discounts on travel, fitness, auto, event tickets, and more. The environment promotes teamwork and a supportive atmosphere where new team members can grow alongside dedicated colleagues and leadership. The server role at Metro Diner is perfect for those who are passionate about hospitality and eager to provide great customer experiences while enjoying a rewarding career path within a company that values its employees and their development.

Job Requirements

  • commitment to making guests feel welcome and appreciated
  • strong people skills for professional communication
  • determination to become knowledgeable of menu items and special events
  • ability to take and deliver orders accurately
  • poise to handle guest questions and complaints
  • skills to process payments accurately
  • team player ready to support smooth restaurant operations

Job Qualifications

  • experience as a server in a fast-paced environment
  • ability to communicate effectively with guests and team members
  • knowledge of food and beverage service procedures
  • skill in handling guest complaints professionally
  • ability to work as part of a team
  • willingness to learn about the menu and specials
  • passion for hospitality and customer service

Job Duties

  • provide friendly and responsive service to guests
  • make guests feel welcome and comfortable
  • take food and beverage orders accurately and promptly
  • communicate calmly and professionally with guests and team members
  • handle guest questions and complaints appropriately
  • prepare and present guest checks
  • process payments including credit card and cash

Job Criteria

Experience

No experience required


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