Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $16.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American-based casual dining restaurant chain that specializes in Asian cuisine, particularly Chinese-inspired dishes. Established with a commitment to delivering an extraordinary dining experience, P.F. Chang's combines a warm, welcoming atmosphere with bold flavors crafted from scratch using fresh ingredients. The restaurant has earned a reputation for its high standards of food quality, excellent customer service, and a dynamic team-oriented environment. P.F. Chang's operates locations globally, offering guests a unique culinary journey through thoughtfully prepared menu selections and innovative presentations.

The company fosters a culture that values teamwork, personal development, and a passion for hospitality. Employees are encouraged to grow within the organization, benefiting from opportunities for advancement and ongoing training programs. P.F. Chang's is committed to supporting its team members with competitive pay, flexible scheduling, and a variety of comprehensive benefits designed to enhance both career and personal well-being.

The role of Server, Waitress, or Waiter at P.F. Chang's is a pivotal position within the restaurant’s scratch kitchen operation. As a vital part of delivering outstanding guest experiences, the server is responsible for embodying the essence of hospitality, ensuring each guest feels welcomed, valued, and expertly guided through their meal. This role emphasizes exceptional customer service skills, menu knowledge, and the ability to multitask effectively in a high-energy environment.

Server team members anticipate and exceed guests’ expectations by providing a personalized and dedicated dining experience. This includes welcoming guests, explaining menu items, taking and delivering food and beverage orders accurately, processing payments, and maintaining a clean and organized service area. The server's attentiveness and proactive approach contribute significantly to the restaurant's reputation for quality and excellence.

P.F. Chang's offers its servers a starting pay ranging from $2.13 per hour plus tips, with wages increasing based on experience. Employment opportunities are available for both full-time and part-time positions, providing flexibility to accommodate various schedules. The company supports team members by offering paid on-the-job training, enabling individuals to develop skills regardless of prior experience.

Additionally, servers at P.F. Chang's enjoy a range of benefits including competitive pay, flexible scheduling, an employee referral program, and exclusive discounts. Most locations observe holidays such as Thanksgiving and Christmas, allowing team members to spend time with their families. Qualifying employees may also access medical, dental, and vision insurance, a 401(k) retirement plan based on hours worked, and paid sick leave where applicable.

Working at P.F. Chang's is more than just a job; it is a chance to be part of a passionate team dedicated to celebrating life, family, and food. The company fosters an inclusive atmosphere where each team member's contribution is recognized and valued. Candidates looking to join P.F. Chang's can expect a supportive environment that nurtures professional growth while delivering exceptional dining experiences to a diverse clientele.

Job Requirements

  • Previous experience is not required - we will train you
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler’s Card where applicable, or we will help you obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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