Job Overview

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Compensation

Hourly
Range $9.75 - $16.25
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Work Schedule

Flexible
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Benefits

flexible schedules
BOH shift meals
FOH meal discounts
Meal discounts for friends and family
Paid Vacation (after 1 year)
Competitive Benefits (after 1 year)
Free telemedicine through First Stop Health (after 1 year)
Referral Bonus
Perks at Work discounts
long-term career growth

Job Description

Metro Diner is a renowned restaurant chain recognized for its warm and welcoming atmosphere, familiar faces, and award-winning food. Known for its commitment to delivering simply delicious dishes, Metro Diner prioritizes 100 percent guest satisfaction in every aspect of its service. With a culture deeply ingrained in hospitality and guest care, this establishment prides itself on creating exceptional dining experiences that leave guests feeling at home and eager to return. The diner atmosphere combines traditional comfort with a modern, friendly dining experience, making it a preferred destination for all types of guests seeking quality food and attentive service.

The role of Server at Metro Diner is integral to maintaining the brand's outstanding reputation. Servers are tasked with providing friendly and responsive service that enhances the overall dining experience. The primary objective is to make every guest feel comfortable, valued, and welcomed throughout their visit. Servers play a crucial role in representing the diner’s culture and values by nurturing a positive environment that encourages repeat visits. This position offers an opportunity to be part of a team dedicated to excellence, supported by comprehensive benefits and a culture of mutual respect and growth.

As a Server, you will be responsible for accurately taking food and beverage orders, handling guest inquiries and issues with poise, and ensuring seamless service delivery. Metro Diner emphasizes ongoing learning about its menu, events, and merchandise, enabling servers to provide knowledgeable recommendations. This role demands strong communication skills, a calm demeanor under pressure, and a genuine passion for hospitality. This is a perfect position for individuals seeking flexible scheduling and a long-term career path within the vibrant hospitality industry.

Employment Type: This is a flexible, part-time or full-time position with competitive benefits for those employed over a year. Employees have access to important perks such as paid vacation, meal discounts for themselves and their friends or family, and telemedicine services. Referral bonuses and exclusive discounts on travel, fitness, and other lifestyle areas are additional advantages. Metro Diner fosters a supportive team environment where staff work collaboratively to maintain a smooth operation and high guest satisfaction standards. Joining Metro Diner means joining a workplace where your efforts directly contribute to memorable dining experiences and ongoing company growth.

Job Requirements

  • Commitment to making guests feel welcome and appreciated
  • Ability to communicate calmly and professionally with guests, team members, and vendors
  • Willingness to learn menu items, special events, and diner merchandise
  • Ability to accurately take orders and handle payments
  • Poise in handling guest inquiries and complaints
  • Capability to work as part of a team
  • Experience in a similar server role preferred

Job Qualifications

  • Experience as a server in a fast-paced work environment
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional in stressful situations
  • Knowledge of customer service best practices
  • Teamwork and collaboration skills
  • Basic math skills for handling payments
  • Passion for hospitality and guest satisfaction

Job Duties

  • Provide friendly and responsive service to guests
  • Take accurate food and beverage orders
  • Assist guests with menu knowledge and special events information
  • Handle guest questions and complaints professionally
  • Prepare and present guest checks
  • Process payments including cash and credit cards
  • Collaborate with team members to ensure smooth diner operations

Job Criteria

Experience

No experience required


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