Job Overview

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Compensation

Hourly
Range $10.50 - $17.50
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Work Schedule

Flexible
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Benefits

flexible schedules
BOH shift meals
FOH meal discounts
Meal discounts for friends and family
Paid vacation after one year
Competitive benefits after one year
Free telemedicine through First Stop Health after one year
Referral Bonus
Perks at Work discounts
long-term career growth

Job Description

Metro Diner is a well-established restaurant known for its warm and welcoming service, familiar faces, and award-winning food. The company has built a solid reputation by prioritizing 100% guest satisfaction and creating an environment where guests feel valued and at home. At Metro Diner, the phrase "simply delicious" perfectly encapsulates the quality of the food served. The culture here is more than just a statement; it is a lived experience embraced by every member of the team daily. Metro Diner fosters an atmosphere of inclusivity, friendliness, and professionalism, making it an exceptional place to work and dine. Employees at Metro Diner are not just servers; they are ambassadors of the diner’s values, and their commitment is key to delivering an unforgettable dining experience.

This role is that of a Server who plays a crucial part in delivering exceptional customer service and ensuring guest satisfaction with every visit. Servers at Metro Diner are responsible for providing friendly and responsive service that makes guests feel comfortable and appreciated. The primary objective is to create a home-like atmosphere so inviting that guests want to return repeatedly. The position offers various benefits, including flexible schedules, meal discounts for friends and family, paid vacation after one year, and competitive benefits packages. Additional perks include free telemedicine services, referral bonuses, access to over 30,000 discounts on purchases through Perks at Work, and opportunities for long-term career growth. Working as part of a great team, servers are supported by dedicated management, fostering a respectful and collaborative environment where everyone can thrive.

Servers at Metro Diner must exhibit exceptional interpersonal skills, including the ability to communicate calmly and professionally with guests, team members, and vendors. They need to be knowledgeable about the menu items, special events, and Metro Diner branded gear to assist guests effectively. Accuracy in taking food and beverage orders and efficiency in presenting checks and processing payments are vital responsibilities. Poise and grace are essential traits to handle guest inquiries and complaints appropriately. Experience in a fast-paced dining environment is beneficial, as is the ability to diffuse stressful situations through a calm demeanor. The ability to work well within a team and help ensure the smooth operation of the diner contributes significantly to the company's financial success and overall guest experience. Joining Metro Diner means becoming part of a community dedicated to hospitality, quality food, and exceptional service, with strong support for employee growth and success.

Job Requirements

  • Commitment to making guests feel welcome and appreciated
  • Ability to communicate professionally with guests and team members
  • Knowledge of menu items and special events
  • Skills to take accurate orders
  • Capability to handle guest questions and complaints appropriately
  • Ability to prepare and process payments
  • Positive attitude and willingness to work as part of a team

Job Qualifications

  • Experience as a server in a fast-paced work environment
  • Strong interpersonal and communication skills
  • Knowledge of food and beverage menus
  • Ability to handle stressful situations with calmness
  • Teamwork and collaboration skills
  • Basic math skills for processing payments

Job Duties

  • Provide friendly and responsive service to guests
  • Create a welcoming and comfortable dining environment
  • Take food and beverage orders accurately and promptly
  • Handle guest questions and complaints with poise and professionalism
  • Prepare and present guests' checks
  • Accept payments and process credit card or cash transactions
  • Collaborate with team members to ensure smooth operations

Job Criteria

Experience

No experience required


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