Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
Training and Development
401k plan with company match

Job Description

Cracker Barrel is a renowned American restaurant and retail chain known for its country-style hospitality and Southern-inspired cuisine. Established in 1969, Cracker Barrel has grown to become a beloved destination where guests enjoy not only delicious food but also a warm, welcoming atmosphere that feels like home. With more than 70,000 team members across the nation, Cracker Barrel is committed to fostering a culture of inclusion, teamwork, and genuine care, making it a place where employees and guests alike feel valued and appreciated. The company prides itself on its roots, offering more than just a meal – it’s a place for connection, comfort, and community.

The Server position at Cracker Barrel is crucial in delivering the exceptional guest experience the company is famous for. Servers are the frontline ambassadors of the brand, responsible for creating memorable dining moments by providing attentive, friendly service with a smile. This role offers the opportunity to work in a fast-paced yet supportive environment where hospitality and excellence are priorities. Servers at Cracker Barrel bring authentic country hospitality to life by attending to guests' needs, whether it's remembering small details like an extra lemon in a drink or genuinely engaging with guests to make them feel appreciated. The company stands out by ensuring Servers receive all the tips they earn, with no tip sharing – what’s earned is kept 100% by the server.

No previous restaurant experience is required for this role, as Cracker Barrel values attitude and a willingness to learn above all. The company provides comprehensive training through its industry-leading PAR training program that starts on day one, empowering new team members with the knowledge and skills they need to succeed. This entry-level opportunity is perfect for individuals who thrive in team environments, manage multiple tasks efficiently, and are enthusiastic about creating great guest experiences.

Beyond the daily responsibilities, Cracker Barrel emphasizes a supportive work environment and robust employee benefits that help team members thrive both professionally and personally. Employees have access to competitive pay distributed weekly, with same-day pay options available, ensuring financial flexibility. The company offers health insurance eligibility from day one for both full-time and part-time employees, along with vacation time and an employee assistance program to support mental and emotional well-being.

Career growth is a fundamental part of the Cracker Barrel experience. Employees are encouraged to pursue advancement and development through ongoing training and leadership programs. After 90 days, team members become eligible for the 401k plan with company matching contributions, and can participate in the Employee Stock Purchase Program, providing valuable long-term financial benefits.

Cracker Barrel fosters a culture of belonging where every team member receives onboarding, training, and continuous development to ensure they thrive. Recognition programs and employee events help build camaraderie and a fun workplace atmosphere. Additional perks include a 35% discount on food and retail items at Cracker Barrel and exclusive Biscuit Perks, which offer discounts on home goods, travel, cell phones, and more.

Joining the Cracker Barrel team means becoming part of a community that values teamwork, hard work, and mutual respect. This role is ideal for those who have a positive attitude, are quick learners, and enjoy creating an exceptional customer experience. If you are looking for a place where your contributions matter and you are supported to grow and succeed, Cracker Barrel welcomes you to apply and be 'all in good company'.

Job Requirements

  • must be able to work flexible hours including weekends and holidays
  • ability to stand and walk for extended periods
  • basic math skills to handle cash transactions
  • satisfied background check
  • legal authorization to work in the United States

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • friendly and positive attitude
  • willingness to learn and follow company procedures
  • prior customer service experience is a plus

Job Duties

  • greet guests warmly and provide attentive service
  • take and deliver food and beverage orders accurately
  • ensure guest satisfaction throughout their dining experience
  • manage multiple tables and tasks efficiently
  • maintain cleanliness and organization of the dining area
  • handle guest inquiries and resolve issues promptly
  • work collaboratively with team members to deliver excellent hospitality

Job Criteria

Experience

No experience required


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