Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $11.30
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401K opportunities
Travel Discounts
Credit union membership
Tuition Reimbursement
Professional counseling
Family support
growth and development opportunities

Job Description

Hyatt Vacation Club (HVC) is a prestigious hospitality company dedicated to creating unforgettable vacation experiences for travelers across the globe. Known for its commitment to excellence, HVC offers a supportive and welcoming work environment where employees can thrive professionally and personally. The company specializes in vacation ownership and luxury resort experiences, catering to guests looking for memorable moments and exceptional service. With a focus on inclusivity and care, Hyatt Vacation Club fosters a culture where both employees and guests feel valued and connected. Providing competitive pay, comprehensive benefits, and opportunities for growth, HVC stands out as a desirable employer within the hospitality sector.

The Server position at Hyatt Vacation Club plays a crucial role in delivering exceptional guest service by assisting owners and guests during their stay. This full-time role requires the individual to work first or second shifts, including weekends and holidays, reflecting the dynamic nature of the hospitality industry. Servers at HVC are instrumental in creating memorable vacation experiences through attentive service, ensuring guests' needs and special requests are met promptly and courteously. This role offers a competitive hourly wage of $11.30 and is designed for individuals passionate about hospitality, teamwork, and delivering high-quality customer interactions.

In this role, servers greet and seat guests, take and deliver orders, and maintain work areas with cleanliness and organization. They communicate any special dietary needs or allergies to the kitchen team, ensuring a safe and enjoyable dining experience for all guests. The position demands attention to detail, from setting tables to processing payments accurately while adhering to company policies on cash handling and gratuities. Servers are also responsible for upholding company standards related to guest interaction and safety procedures, fostering a professional and respectful workplace atmosphere.

Hyatt Vacation Club offers an array of benefits geared towards employee well-being and professional development, including medical, dental, and vision insurance, 401K opportunities, travel discounts, credit union membership, tuition reimbursement, professional counseling, and family support. With growth and development opportunities provided, the role is well-suited for individuals seeking a long-term career within the hospitality industry. This position requires physical stamina, including the ability to lift, carry, push, or pull items weighing up to 25 pounds and the ability to stand or walk for extended periods. The company also requires background and drug screening in compliance with applicable legal standards.

Overall, joining Hyatt Vacation Club as a Server means becoming a part of a team dedicated to delivering excellence in guest services while fostering a culture of diversity, inclusion, and personal fulfillment. This role is ideal for candidates eager to contribute to a vibrant and supportive work environment while gaining valuable experience in the hospitality field.

Job Requirements

  • Available to work first or second shifts, including weekends and holidays
  • ability to reach overhead and below the knees, perform bending, twisting, pulling, and stooping
  • ability to stand, sit, or walk for extended periods
  • lift, carry, push, or pull items weighing up to 25 pounds without assistance
  • pass background and drug screening as required by company policy

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service or hospitality preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced team environment
  • knowledge of food safety and sanitation practices
  • basic math skills for handling payments
  • ability to deliver excellent guest service

Job Duties

  • Greet guests, take orders, and deliver food and drinks
  • set tables ensuring all supplies meet quality standards
  • maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
  • communicate any meal requirements, allergies, dietary needs, and special requests to the kitchen
  • explain menu items and specials and check in with guests to ensure satisfaction
  • present physical and accurate check and process payment, adhering to all cash handling and credit policies
  • welcome and greet guests and anticipate and address their needs
  • interact with colleagues and guests professionally and promptly
  • contribute to team goals
  • always follow company policies and safety procedures

Job Criteria

Experience

No experience required


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