Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.25 - $15.50
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Work Schedule

Flexible
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Benefits

Flexible work schedule
employee discount
Referral Bonus
Tips
Health Insurance
Retirement Plan
Paid Time Off

Job Description

Red Robin is a renowned full-service restaurant brand widely recognized for its laid-back atmosphere and uniquely quirky vibe. It is a casual dining establishment famous for serving gourmet burgers with a fun and memorable guest experience. Red Robin is not your typical burger restaurant; it prides itself on having an energetic team made up of magnetic personalities who are passionate about delivering exceptional hospitality. The company values inclusivity, offering a sense of belonging where similarities and differences are celebrated alike. Guests at Red Robin enjoy "burgers beyond yumagination" alongside bottomless world-famous steak fries, creating a dining experience that is both satisfying and enjoyable for a diverse audience. This high-volume restaurant concept emphasizes fun, connection, and generosity as core values. As a recognized employer, Red Robin provides excellent opportunities for staff growth and career development, with many managers having started as hourly team members. The company’s mission is clear: make it fresh, make it fun, make it memorable, and above all, make 'em smile.

Currently, Red Robin is seeking Servers to join their Front of House service team. The role is essential in creating a positive dining experience by taking orders with handheld technology, serving food and drinks accurately and promptly, and engaging with guests in a warm and friendly manner. Servers play a crucial role in maintaining the restaurant’s reputation for great customer service and high-energy hospitality. The position offers a base pay of $2.13 per hour plus tips, providing an excellent earning potential through guests’ gratuities. Candidates must be 18 years or older to be eligible for this position. Servers at Red Robin enjoy a variety of benefits, including flexible work schedules that accommodate different lifestyles and commitments. The job also includes substantial discounts on food for both employees (50%) and their families (25%), encouraging staff to connect with the brand beyond the workplace. There are referral bonuses available for employees who bring new team members, fostering a collaborative and supportive work environment. Additionally, after meeting certain criteria, employees can participate in an Employee Stock Purchase Program and access health insurance options covering vision, dental, accident, critical illness, and hospital indemnity. Retirement benefits include a 401k plan with company matching, available to eligible employees. Paid time off accrues based on hours worked, further supporting work-life balance. Red Robin continuously accepts applications, making it easy for enthusiastic individuals to apply and join a team dedicated to making dining memorable and fun. This opportunity at Red Robin is perfect for those who thrive on customer interaction, enjoy a lively work environment, and aspire to grow within a successful restaurant company.

Job Requirements

  • Must be 18 years or older
  • ability to work flexible schedules including nights, weekends, and holidays
  • capable of standing and walking for extended periods
  • good physical stamina
  • ability to communicate effectively with guests and team members
  • willingness to learn and adapt in a high-volume restaurant setting

Job Qualifications

  • High school diploma or equivalent preferred
  • previous customer service or restaurant experience is an asset
  • strong communication and interpersonal skills
  • ability to work efficiently in a fast-paced environment
  • positive attitude and team player
  • basic knowledge of food and beverage service etiquette
  • ability to handle cash and POS systems

Job Duties

  • Take orders using handheld technology
  • serve food and drinks in a timely and accurate manner
  • deliver a fun and satisfying dining experience to guests
  • maintain excellent customer service standards
  • collaborate with kitchen and bar staff to ensure order accuracy
  • handle guest inquiries and resolve issues promptly
  • follow all health and safety guidelines

Job Criteria

Experience

Entry Level (1-2 years)


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