Job Overview

briefcase

Employment Type

Part-time
Hourly
moneybag

Compensation

Hourly
Range $10.25 - $17.25
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

dining discount
Retail wine discount
Discount on retail and private events
Monthly wine tastings
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401K with company match
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine education
Culinary education
Career growth plan
Team member rewards
Milestone recognition
Referral bonuses

Job Description

Cooper's Hawk is a distinguished lifestyle brand that masterfully combines a Napa-style tasting room, wine-inspired retail, a full-service restaurant, bar, and private event space to create a modern-yet-casual dining experience. Since its inception in 2005, Cooper's Hawk has been dedicated to bringing the luxurious ambiance and exceptional quality of Napa Valley wine culture to guests and its expansive Wine Club members. The company has grown into a unique destination, renowned for its scratch-kitchen menu items crafted to perfectly pair with its award-winning wines. Cooper's Hawk's Wine Club is arguably one of the largest in the world, providing members exclusive benefits that extend beyond wine tasting to curated dining and travel experiences. Recently, with the launch of Piccolo Buco by Cooper's Hawk, the brand has expanded its culinary offerings, introducing the vibrant flavors of Rome to its clientele. Cooper's Hawk emphasizes a culture of uncompromising hospitality and strives to create unforgettable guest experiences that go beyond dining, fostering deep connections and memorable moments.

The Server role at Cooper's Hawk is far more than traditional order-taking; it is about curating exceptional, personalized experiences that resonate with guests. Servers act as ambassadors of the Cooper's Hawk brand, employing warm, team-based service and thoughtful interaction to guide patrons through the menu, wine offerings, and Wine Club benefits with confidence and care. By demonstrating comprehensive knowledge of the menu and wine selection, servers educate and inspire guests, enhancing their visit into an event worth remembering. This role requires a blend of efficiency, hospitality, and genuine enthusiasm for food, wine, and community. Servers take pride in arriving prepared, adhering to uniform standards, and following detailed departmental procedures to uphold seamless operations. With a focus on teamwork, communication, and proactive problem-solving, servers contribute significantly to the smooth flow of service and overall guest satisfaction.

This position offers an enticing package of benefits including substantial dining and retail wine discounts, monthly wine tastings for two, comprehensive medical coverage encompassing dental, vision, and telehealth, a 401k plan with company match, paid time off with flexible schedules, early pay access, wellness and mental health support, educational opportunities in wine and culinary arts, and various recognition programs including career growth plans and referral bonuses. Those joining Cooper's Hawk as servers are expected to bring at least six months of prior serving experience, preferably in full-service or upscale casual dining environments, a passion for hospitality, the ability to communicate about wine and food knowledgeably, multitask in fast-paced settings, and maintain a warm, genuine rapport with guests. This is a dynamic opportunity within a supportive and inclusive work environment where equal opportunity employment is practiced, fostering career growth and skills development in a celebrated brand with a rich culture and vibrant community.

Job Requirements

  • At least 21 years of age
  • six months of server experience
  • experience in full service or upscale casual dining preferred
  • comfort speaking about food, wine, and the Wine Club program
  • passion for hospitality and teamwork
  • ability to multitask and remain calm under pressure
  • ability to lift 40 pounds
  • ability to work on feet up to 10 hours
  • able to read, write, and understand English
  • flexible availability including weekends and some holidays

Job Qualifications

  • At least six months of server experience
  • experience in full service or upscale casual dining preferred
  • comfortable speaking about food, wine, and the Wine Club program
  • passion for hospitality and working as part of a team
  • ability to multitask and stay calm in a fast-paced setting
  • ability to lift 40 pounds
  • ability to work on feet for up to 10 hours
  • must be able to read, write, and understand English
  • flexible availability including weekends and some holidays

Job Duties

  • Arrive on time and in proper uniform standards
  • know the menu, wine list, and steps of service
  • use the POS system and handle payments with accuracy
  • understand the benefits of Cooper's Hawk Wine Club and its offerings
  • follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
  • jump in where needed to help the team
  • serve food and drinks with speed and care
  • follow legal guidelines for alcohol service
  • take initiative to solve problems and support the guest experience
  • anticipate the needs of guests and fellow team members
  • communicate clearly with the kitchen, hosts, runners, bartenders, and managers
  • help the team stay coordinated and focused
  • welcome every guest with warmth, use guests names, celebrate milestones
  • answer questions and make recommendations that feel genuine
  • use your Wine Club knowledge to educate the guest on its perks and invite them to join our community of members
  • find small ways to delight the guests
  • share the story of our Wine Club and invite guests to join
  • introduce wine tastings and help guests enhance their experience
  • let your personality shine and leave your signature on every interaction

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef