Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $11.41
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave

Job Description

Great Wolf is a leading hospitality company renowned for its family-friendly resorts that combine exciting indoor water park adventures with comfortable accommodations, dining, and entertainment options. With a focus on delivering memorable guest experiences, Great Wolf is committed to creating a welcoming environment where every member of its team is valued and supported. As a company that champions diversity and inclusion, Great Wolf offers a workplace culture that embraces individuality and fosters professional growth. The employment type for this role includes full-time, part-time, and flexible scheduling options, accommodating various lifestyle needs and preferences. The pay rate for this Server position starts at $11.41 per hour, with wages reflecting individual qualifications, experience, and performance factors. Additional rewards include annual bonuses, paid time off policies, and other employee perks.

The Server role at Great Wolf is instrumental in enhancing guest satisfaction by providing attentive, friendly, and personalized service in the resort's dining venues. Servers take food and beverage orders, deliver meals, offer menu recommendations, and ensure that guests' special dietary needs and preferences are addressed with professionalism and care. This position requires a high level of interpersonal skills, attention to detail, and the ability to multitask efficiently in a dynamic environment. Servers also handle transactions accurately, including processing payments and maintaining adherence to sanitation and safety standards. This role offers excellent opportunities for career advancement through Great Wolf University, which provides on-the-job training alongside leadership development programs. Employees benefit from cross-training, scholarship funds, and talent development initiatives, supporting both entry-level team members and experienced professionals looking to grow their careers. In addition to meaningful work and development opportunities, this job includes access to exclusive perks such as discounted vacations, employee referral incentives, and resources supporting well-being through flexible scheduling, wellness programs, and the Employee Assistance Program. Physical demands are moderate, requiring the ability to lift up to 15 pounds and stay active for extended periods. Great Wolf seeks enthusiastic candidates who embody positive energy and teamwork, making every guest feel welcome and appreciated. The company’s commitment to equal opportunity ensures an inclusive hiring process and a respectful workplace where all employees can thrive.

Job Requirements

  • Some high school education or equivalent
  • basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
  • must be flexible regarding scheduling based on business demands including nights, weekends and holidays as needed
  • successful completion of criminal background check and drug screen

Job Qualifications

  • Some high school education or equivalent
  • basic mathematical skills as they apply to cash handling
  • previous server experience
  • prior experience with Point-of-Sale (POS) technology
  • proven teamwork
  • projects professional image that inspires trust and confidence
  • enthusiastic and positive energy

Job Duties

  • Helps patrons select food and beverages by presenting menu
  • offering cocktails and appetizers
  • suggesting courses
  • explaining the chef's specialties
  • identifying appropriate wines
  • answering food preparation questions and understanding customer's special needs and/or dietary restrictions
  • Transmits orders to bar and kitchen by recording patrons' choices
  • identifying patrons' special dietary needs and special requests
  • Keeps kitchen staff informed by noting timing of meal progression
  • Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
  • Responds to additional patron requirements by inquiring of needs
  • observing dining process
  • Maintains table setting by removing courses as completed
  • replenishing utensils
  • refilling water glasses
  • being alert to patron spills or other special needs
  • Obtains revenues by totaling charges
  • issuing bill
  • accepting payment
  • delivering bill and payment to host person
  • returning change or credit card and signature slip to patrons
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies

Job Criteria

Experience

Entry Level (1-2 years)


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