Job Overview

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Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $10.00 - $16.50
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Work Schedule

Standard Hours
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a beloved American restaurant and retail chain that has been serving up delicious food and Southern hospitality since 1969. Known for its unique blend of country cooking, warm welcomes, and a nostalgic retail store offering a variety of gifts and home items, Cracker Barrel has grown to become a cherished gathering place for families, friends, and travelers across the United States. The company is proudly committed to providing not only hearty meals but also an inviting atmosphere where guests can reconnect and feel at home. With more than 70,000 employees nationwide, Cracker Barrel values its team members as the heart of the company, fostering a culture of inclusion, growth, and genuine care. This strong emphasis on people and community makes Cracker Barrel a standout employer in the restaurant industry.

The role of a server at Cracker Barrel is integral to delivering the quintessential country hospitality that guests expect. As a server, you are often the first point of contact for guests, creating memorable experiences through attentive service, thoughtful gestures, and a friendly demeanor. The position requires multitasking skills and the ability to anticipate and meet guest needs, from offering extra lemons for iced tea to engaging in meaningful conversations. Cracker Barrel servers take pride in doing more than just taking orders—they build connections and show genuine appreciation for every guest. Moreover, servers at Cracker Barrel enjoy the benefit of 100 percent tip retention, meaning what you earn as tips is entirely yours, which is a notable advantage in the food service industry.

Joining Cracker Barrel means becoming part of a team that values a positive attitude, quick learning, and a team-first mindset. The company welcomes individuals with or without prior restaurant experience, offering thorough training to ensure success. The role is more than a job; it is an opportunity to grow professionally and contribute to a workplace culture that celebrates employee achievements and supports personal development. With competitive weekly pay and access to same-day pay, employees are rewarded fairly and promptly.

Health and well-being are prioritized at Cracker Barrel, with eligibility for health insurance starting from day one for both full-time and part-time employees. Additional benefits include vacation time, an employee assistance program, and many perks designed to show employees they are valued. From comprehensive training programs beginning with the industry-leading PAR training to 401k plans with company matching contributions available at 90 days, the company invests in its team’s growth and future security. The Employee Stock Purchase Program further allows employees to have a stake in the company’s ongoing success.

Culture is at the forefront of Cracker Barrel’s ethos, fostering an environment where every employee feels a sense of belonging and support from day one. The onboarding process, ongoing training, and employee recognition programs encourage teamwork and camaraderie. Regular employee events bring people together, reinforcing the strong community that defines Cracker Barrel. Additional perks include a 35 percent discount on food and retail items, as well as exclusive deals on home goods, travel, and cellular services, making it a rewarding workplace both inside and outside the restaurant.

Overall, the server role at Cracker Barrel is a dynamic and rewarding position within a company that truly values its people and guests. If you enjoy creating a great guest experience, thrive in a supportive team environment, and appreciate a job that offers both personal and professional growth, Cracker Barrel offers an apron just for you. This is a career opportunity built around doing meaningful work together and making every moment count, in a company where you are genuinely considered 'all in good company.'

Job Requirements

  • high school diploma or equivalent
  • legal authorization to work in the United States
  • availability to work flexible hours including evenings, weekends, and holidays
  • ability to stand and walk for extended periods
  • commitment to providing excellent customer service
  • ability to work as part of a team
  • reliable and punctual

Job Qualifications

  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • strong multitasking and organizational skills
  • positive attitude and team-first mindset
  • willingness to learn and adapt
  • no prior restaurant experience required as training is provided
  • basic math skills for handling orders and payments

Job Duties

  • greet guests and provide excellent customer service
  • take and deliver food and beverage orders accurately
  • ensure guest satisfaction throughout the dining experience
  • maintain cleanliness and organization of work areas
  • manage multiple tasks efficiently during busy periods
  • handle guest inquiries and requests with a positive attitude
  • cooperate with team members to ensure smooth restaurant operations

Job Criteria

Experience

No experience required


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