Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
telemedicine
Flexible spending account
401(k) retirement plan
Meal Discount
Childcare support
Employee assistance program
Supplemental Insurance
Paid Time Off
Tuition Reimbursement
Pet insurance
Wellness app access

Job Description

First Watch is a distinguished leader in the Daytime Dining industry, dedicated to providing made-to-order breakfast, brunch, and lunch experiences crafted from the freshest ingredients available. Founded on a culinary philosophy known as 'Follow the Sun,' First Watch ensures its menu is always vibrant, featuring a rotating selection of chef-curated dishes that highlight the highest quality flavors at their peak. The menu boasts a variety of classic favorites and innovative dishes such as the Kale Tonic fresh juice, Lemon Ricotta Pancakes, Quinoa Power Bowl, and the signature Million Dollar Bacon. As a company that values social responsibility, First Watch contributes a portion of proceeds from every kid’s meal served to support impactful community organizations, having raised approximately $2.0 million to date.

With over 630 locations across 32 states, First Watch has been recognized as the #1 Best Breakfast by Newsweek’s Readers' Choice Awards for 2025 and has consistently been honored as the #1 Most Loved Workplace in America by the Best Practice Institute for four consecutive years (2022-2025). This acclaim, also highlighted in The Wall Street Journal, reflects the company’s deep commitment to quality, hospitality, and creating a positive work environment. Beyond its culinary excellence and community focus, First Watch emphasizes a unique YOU FIRST culture, which prioritizes employee well-being above all else. The company ensures there are no night shifts, offers a fully chef-curated menu that employees can take pride in, and empowers its team members to make customer-focused decisions that enhance each dining experience.

The Server role at First Watch is central to delivering exceptional customer service that embodies the company’s Five Steps of Service, a proven method aimed at fostering teamwork and maximizing guest satisfaction, including earning great tips. Servers are expected to be multitasking experts who combine genuine friendliness with in-depth knowledge of the menu to provide seamless and engaging table service in a fast-paced environment. Their responsibilities extend beyond food delivery to supporting their team at every opportunity and upholding a respectful and kind atmosphere for both guests and colleagues.

Employees at First Watch enjoy a comprehensive set of benefits that reflect the company’s YOU FIRST philosophy. These include health, dental, and vision insurance, telemedicine services, flexible spending accounts for health and dependent care, a 401(k) retirement savings program, and a 50% meal discount available for employees and their families at any First Watch restaurant. Additional perks include childcare support programs, employee assistance and coaching, supplemental insurance options, paid time off, tuition reimbursement, pet insurance, and premium access to wellness apps. Noteworthy is the company’s commitment to full-time employees, who can access many of these benefits shortly after beginning their roles. This enriching package is designed to support employees' health, financial security, work-life balance, and overall happiness.

At First Watch, Servers play a crucial role in creating a welcoming environment where customers enjoy high-quality food and top-tier service in a vibrant daytime dining atmosphere. This role offers an engaging career opportunity for individuals who thrive in team-driven settings and who take pride in delivering a memorable dining experience consistently. As an equal opportunity employer, First Watch is committed to diversity and inclusion, provides reasonable accommodations for individuals with disabilities, and fosters a workplace where all employees can succeed and grow.

Job Requirements

  • must be at least 18 years of age
  • ability to work in a fast-paced environment
  • excellent customer service skills
  • ability to stand and walk for extended periods
  • willingness to work flexible daytime shifts with no night shifts
  • legal authorization to work in the country
  • adherence to company policies and procedures

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in customer service or food service roles advantageous
  • strong multitasking skills
  • excellent communication and interpersonal abilities
  • in-depth knowledge of menu items and food safety standards
  • ability to work efficiently under pressure
  • commitment to delivering exceptional customer experiences

Job Duties

  • delight customers with exceptional service following the Five Steps of Service
  • multitask effectively by managing tableside responsibilities and providing expert menu knowledge
  • support fellow team members and promote teamwork
  • treat customers and colleagues with kindness and respect
  • serve safe, high-quality food in a fast-paced environment
  • assist with maintaining a clean and organized dining area
  • handle customer inquiries and resolve concerns professionally

Job Criteria

Experience

Entry Level (1-2 years)


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