Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.00 - $16.75
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Work Schedule

Flexible
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Benefits

flexible schedule
meal discounts
Paid vacation
competitive benefits
telemedicine
Referral Bonus
employee discount

Job Description

Metro Diner is a beloved restaurant known for its warm, welcoming service, familiar faces, and award-winning food. Celebrated for embodying a culture that prioritizes 100% guest satisfaction, the diner has established itself as a community favorite where simply delicious food meets exceptional hospitality. This dining establishment prides itself on creating a comfortable and inviting environment that guests can return to time and again. The staff at Metro Diner live and breathe the culture of genuine care, making every interaction and meal a memorable experience. Joining Metro Diner means becoming part of a tight-knit and supportive team where customer service excellence is at the forefront of daily operations.

The Server role at Metro Diner is a vital position responsible for delivering friendly, responsive service that enhances the exceptional dining experience for each guest. Servers are charged with the goal of making every guest feel at home, fostering loyalty and repeat visits. This role demands strong interpersonal skills, efficiency, and attention to detail as servers take food and beverage orders, communicate menu offerings, and ensure customer satisfaction throughout the dining visit. From welcoming guests upon arrival to presenting the check and processing payments, servers embody the warmth and professionalism that define Metro Diner. Candidates in this role will have access to various benefits such as flexible schedules, meal discounts for employees and their families, and competitive benefits after one year of service. This position supports career growth opportunities and offers perks like telemedicine services, referral bonuses, and discounts on travel, fitness, and entertainment. If you are passionate about team collaboration, guest relations, and the hospitality industry, Metro Diner presents an outstanding opportunity to grow professionally in a dynamic and friendly environment.

Job Requirements

  • Commitment to making guests feel welcome and appreciated
  • Skills to take and promptly deliver orders
  • Ability to handle guest questions and complaints appropriately
  • Experience in customer service
  • Basic knowledge of payment processing
  • High school diploma or equivalent
  • Availability to work flexible schedules

Job Qualifications

  • Experience as a server in a fast-paced work environment
  • Strong interpersonal and communication skills
  • Ability to remain calm and professional in stressful situations
  • Familiarity with food and beverage order processing
  • Team player with a passion for excellent service
  • Basic math skills to handle payments
  • Willingness to learn about menu and diner culture

Job Duties

  • Provide friendly and responsive service to guests
  • Take food and beverage orders accurately and promptly
  • Communicate effectively with guests, team members, and vendor partners
  • Handle guest questions and complaints with poise and grace
  • Prepare and present guests their check, accept payment, and process credit card or cash
  • Maintain knowledge of menu items, special events, and diner merchandise
  • Collaborate with team members to ensure smooth diner operations

Job Criteria

Experience

Entry Level (1-2 years)


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