Server

Aqua Aston Hospitality (AAH) is a respected leader in the hospitality industry, known for providing exceptional vacation experiences to travelers worldwide. As part of the Marriott Vacations Worldwide family, AAH operates in beautiful resort settings, offering guests memorable moments in a supportive and friendly work environment. The company is recognized for its commitment to employee well-being, offering competitive wages, travel discounts, professional counseling, family support, and opportunities for growth and development. This fosters a workplace culture where associates are empowered to be their best selves, ensuring both guests and employees have fulfilling experiences. Aqua Aston Hospitality’s focus on creating a positive atmosphere includes site-specific perks such as free on-site parking, department celebrations, an Associate Appreciation Week, and monthly recognition programs that celebrate and reward staff contributions. This approach highlights the company's dedication to building a motivated and cohesive team.

The role of Server at Aqua Aston Hospitality is a part-time position that requires flexibility with shift availability, including first and second shifts, weekends, and holidays. Servers play a crucial role in guest satisfaction by greeting guests warmly, taking orders accurately, and delivering food and beverages promptly with a friendly and professional demeanor. Attention to detail is paramount, as Servers ensure tables are set to quality standards and maintain cleanliness throughout their shift by practicing clean-as-you-go procedures. Excellent communication skills are essential as Servers convey meal requirements, allergies, dietary needs, and special requests to the kitchen staff to ensure guests' dining experiences meet their expectations. Additionally, Servers explain menu items and specials and check in with guests to confirm satisfaction after each course. Handling payments accurately and adhering to all cash handling and credit card procedures, including gratuity management, is a key responsibility.

Servers at AAH are also expected to uphold the highest guest experience and company standards by warmly welcoming guests, anticipating needs, and promptly responding to inquiries. Teamwork is emphasized, with a collaborative approach to reaching departmental goals and maintaining a safe workplace by following company policies and safety procedures. Physical requirements include the ability to lift, carry, push, or pull items weighing up to 25 pounds and performing activities such as reaching overhead, bending, twisting, and stooping. This role demands stamina as Servers may stand, sit, or walk for extended periods. Background and drug screening may be required in accordance with company policies and legal requirements.

Overall, the Server position at Aqua Aston Hospitality offers a competitive hourly wage of $17.41, an engaging work environment, and the opportunity to contribute meaningfully to guests’ vacation experiences. With a comprehensive benefits package and various employee perks, this role is well-suited for energetic individuals who enjoy customer service and hospitality in a dynamic setting.