Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.00 - $16.75
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Work Schedule

Flexible
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Benefits

flexible schedules
meal discounts
Paid vacation
competitive benefits
telemedicine
Referral Bonus
Employee Discounts

Job Description

Metro Diner is a well-established restaurant renowned for its warm, welcoming service, familiar faces, and award-winning food. Known for the phrase 'simply delicious,' Metro Diner has made 100% guest satisfaction its main priority. This commitment to quality experiences and outstanding service creates an atmosphere where guests feel right at home and encouraged to return time and time again. The company prides itself on living and breathing a unique culture every day, which reflects in its friendly staff and exceptional guest service. Metro Diner is not just about food; it is about creating memorable dining experiences through genuine interactions and an inclusive workplace environment.

We are currently seeking friendly and enthusiastic individuals to join our team as Servers. This role involves providing friendly and responsive service to create an exceptional dining experience for all our guests. Servers at Metro Diner play a crucial role in maintaining the restaurant's reputation by making guests feel comfortable and valued from the moment they arrive until they leave. This position is ideal for individuals who enjoy interacting with people, thrive in a fast-paced environment, and are passionate about delivering excellent customer service.

As a Server, your primary objective will be to offer exceptional care and attention to each guest, ensuring they enjoy their meal and feel welcomed. You will be responsible for accurately taking food and beverage orders, answering questions about the menu, efficiently handling guest complaints, and managing payments. This role demands strong communication skills, patience, and a calm demeanor to handle any challenging situations gracefully. Additionally, Servers should possess knowledge about the full range of menu items, special events, and promotional merchandise to enhance the guest experience.

Metro Diner values its employees and offers various benefits, including flexible schedules, meal discounts for employees and their families, paid vacation after one year, competitive benefits packages, and access to free telemedicine services. The workplace culture emphasizes long-term career growth, teamwork, and a supportive environment. Employees also enjoy referral bonuses, discounts on purchases related to travel, fitness, and entertainment, and the opportunity to be part of a great team dedicated to providing outstanding service.

Job Requirements

  • Commitment to making guests feel welcome and appreciated
  • Ability to communicate calmly and professionally with guests and team members
  • Determination to learn about all aspects of the diner
  • Skill in taking accurate orders and processing payments
  • Experience working as part of a team
  • Availability to work flexible hours
  • Prior server experience preferred

Job Qualifications

  • Experience as a server in a fast-paced restaurant environment
  • Strong communication and interpersonal skills
  • Ability to maintain poise and professionalism under pressure
  • Familiarity with point-of-sale systems
  • Knowledge of food and beverage menus
  • Ability to work flexible schedules
  • Team-oriented mindset

Job Duties

  • Provide friendly and responsive service to guests
  • Accurately take food and beverage orders
  • Answer guest questions and handle complaints professionally
  • Prepare and present guest checks
  • Accept payments and process transactions
  • Become knowledgeable of menu items, special events, and company merchandise
  • Work collaboratively with team members to ensure smooth operations

Job Criteria

Experience

Entry Level (1-2 years)


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