Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $10.50 - $17.50
clock

Work Schedule

Flexible
diamond

Benefits

flexible schedules
BOH shift meals
FOH meal discounts
Meal Discounts for Friends/Family
Paid vacation after 1 year
Competitive benefits after 1 year
Free tele-medicine after 1 year
Referral Bonus
Perks at work
long-term career growth

Job Description

Metro Diner is a well-established restaurant renowned for its warm, welcoming service, familiar faces, and award-winning food. Known for delivering a 'simply delicious' dining experience, Metro Diner champions a culture built on 100% guest satisfaction, which is the cornerstone of its operation. The restaurant prides itself on not just talking about its culture, but living and breathing it every day. This culture is evident in the approachable, friendly atmosphere that defines Metro Diner, creating a neighborhood feel that keeps guests coming back time and time again.

Metro Diner values its employees highly and places great emphasis on teamwork, professionalism, and delivering exceptional guest experiences. This extends to their commitment to creating flexible working schedules for their team members, which respects individual needs and promotes a work-life balance. In addition, Metro Diner offers numerous benefits such as meal discounts, paid vacation after one year, and competitive benefits packages, showing their dedication to supporting and rewarding their staff.

The role available is for a Server, a vital position within the restaurant’s team. Servers at Metro Diner are tasked with providing friendly and responsive service designed to create an exceptional dining experience for every guest. The primary goal of a server is to make guests feel so comfortable and valued that they want to return, fostering loyalty and enhancing customer satisfaction. Servers are expected to be knowledgeable about the menu, special events, and merchandise to effectively communicate offerings to guests.

Successful candidates will have excellent people skills to communicate calmly and professionally with guests, team members, and vendor partners. They must be able to take orders accurately and promptly, handle guest inquiries and complaints with poise and grace, and efficiently process payments. The role requires a thoughtful and calm approach to diffusing any stressful situations, contributing to a smooth and enjoyable dining environment.

Metro Diner supports career growth for those who are passionate and dedicated. Team members can expect to work in a fast-paced, team-oriented environment where collaboration with others is key to operational success. This server role is not just about taking orders but also about being an ambassador of the Metro Diner culture, helping to maintain the welcoming, comfortable atmosphere that defines the establishment. With long-term growth opportunities and a great team ready to welcome new members, this server position offers a rewarding career path within the hospitality industry.

Job Requirements

  • Commitment to making guests feel welcome and appreciated
  • People skills to communicate calmly and professionally
  • Determination to learn about menu items, special events, and merchandise
  • Skills to take orders accurately and promptly
  • Poise to handle guest complaints appropriately
  • Understanding of payment processing methods
  • Ability to work collaboratively with team members

Job Qualifications

  • Experience as a server in a fast-paced work environment
  • Strong communication and interpersonal skills
  • Ability to calmly diffuse stressful situations
  • Ability to work effectively as part of a team
  • Knowledge of menu items and restaurant offerings
  • Customer service orientation
  • Ability to handle payment processing accurately

Job Duties

  • Provide friendly and responsive service to guests
  • Make guests feel welcome and comfortable to encourage repeat visits
  • Take food and beverage orders accurately and promptly
  • Communicate effectively with guests, team members, and vendor partners
  • Handle guest questions and complaints with poise and professionalism
  • Prepare and present guests' checks
  • Process payments via credit card or cash as applicable

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef