Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.98 - $30.00
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Work Schedule

Flexible
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Benefits

Great Income through building sales/tips
flexible schedule
Fun environment
Meal Discount
Opportunity for advancement

Job Description

World of Beer Bar & Kitchen (WOB) is a dynamic and vibrant restaurant and bar that specializes in offering an exceptional craft beer and food experience to its customers. Established with a passion for quality brews and delightful dining, WOB has cultivated a unique atmosphere where beer enthusiasts and food lovers can come together to enjoy a diverse selection of craft beers from around the globe paired with a menu that complements each pour. As a respected player in the hospitality industry, WOB emphasizes delivering outstanding customer service, fostering a fun and inclusive environment, and encouraging career growth among its team members.

At WOB Bar & Kitchen, the role of the restaurant server is pivotal in creating memorable dining experiences. This full-time or part-time position offers an hourly wage plus tips, allowing for great income potential through building sales and service excellence. Servers at WOB are expected to be friendly, professional, and skilled at multitasking in a fast-paced environment. The role requires engaging with customers, presenting menu offerings, and facilitating a seamless service flow that encourages return visits. As a server, you will be the face of WOB to many guests, responsible for embodying the establishment's ethos of lively, casual, and impeccable service. This career opportunity is not just about serving food and drinks but about lifting customers' spirits one glass at a time. You will have the chance to work with a supportive team, enjoy a flexible schedule tailored to your availability, benefit from meal discounts, and grow your career with opportunities for advancement within the company.

The responsibilities include greeting and seating guests, answering questions about the menu, suggesting food and beverages that enhance the customer experience, accurately taking and relaying orders to the kitchen, and ensuring timely service. Maintaining cleanliness and adhering to food safety guidelines are also key aspects of the role. WOB fosters a team-oriented culture where collaboration and communication are essential. The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and a strong ability to thrive under pressure. Those with prior serving or customer service experience will find this role a great fit for their skills, and food or alcohol awareness certification must be obtained within 30 days of hire. Overall, working at WOB means joining a team dedicated to quality, fun, and friendly service in a fast-paced and rewarding environment.

Job Requirements

  • Ability to stand on your feet and navigate the WOB for the entirety of the shift
  • Ability to carry full food and drink trays
  • Ability to reach, bend, and lift 20 lbs
  • Ability to retain menu product knowledge and share that with customers
  • Ability to clearly communicate with customers and staff
  • Flexible schedule

Job Qualifications

  • Outgoing, friendly & high energy personality and demeanor
  • Friendly & accurate communication skills in handling customers in person and on the phone
  • Previous experience as a server or in a customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills for processing payments
  • Knowledge of food and beverage menus
  • Ability to stand and walk for extended periods of time
  • Ability to be a contributing member of the team in sales and job tasks
  • Any food or alcohol awareness certification as required within 30 days of hire
  • Warm and welcoming smile

Job Duties

  • Greet customers and escort them to their tables as needed
  • Present menus and answer questions about menu items
  • Suggest menu items to enhance the customer experience
  • Take food and drink orders from customers
  • Relay orders to the kitchen and ensure they are prepared quickly and accurately
  • Serve food and beverages to customers in a timely manner
  • Check back with customers to ensure satisfaction and address any issues
  • Process payments and handle cash transactions
  • Maintain a clean and organized work area
  • Adhere to food safety and sanitation guidelines
  • Collaborate with team members to provide excellent customer service

Job Criteria

Experience

Mid Level (3-7 years)


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