Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $10.25 - $17.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned casual dining restaurant chain specializing in Asian cuisine inspired by traditional Chinese recipes. Known for its scratch kitchen approach, P.F. Chang's delivers fresh, high-quality dishes made from scratch daily. Established with a mission to celebrate life, family, and food, P.F. Chang's creates an inviting atmosphere where guests can enjoy exceptional dining experiences. As a popular dining destination across multiple locations, P.F. Chang's is committed to excellence not only in its food offerings but also in the customer service provided by its team members.

The role available at P.F. Chang's is for full-time or part-time hourly restaurant dine-in Servers, Waitresses, or Waiters. This position is critical to the restaurant's operation and guest satisfaction, as Servers are the core team members who interact directly with customers and uphold the brand's commitment to delivering an exceptional hospitality experience. Working in a fast-paced restaurant environment, Servers ensure guests experience great service from the moment they arrive until they leave. The employment offers a pay rate starting at $5.50 per hour plus tips, with compensation varying based on experience.

As part of the team at P.F. Chang's, Servers will undergo paid on-the-job training to develop a thorough understanding of the menu, proper sanitation practices, and how to provide personalized customer service. The role demands exceptional interpersonal skills and the ability to multitask efficiently in a team-oriented environment. Servers must be knowledgeable about the dining area's layout, the division of server sections, and the overall flow of food and beverage service to maintain smooth operations.

P.F. Chang's prides itself on promoting from within, offering growth opportunities and a supportive workplace culture. Employees benefit from flexible scheduling options and are provided with exclusive team member discounts and discounted meals. Many locations close on Thanksgiving and Christmas, underscoring their commitment to work-life balance for their employees.

Moreover, qualifying team members are eligible for a range of attractive benefits, including a 401(k) retirement plan based on hours worked, medical, dental, and vision insurance, and paid sick leave in qualifying jurisdictions. These benefits contribute to making P.F. Chang's a desirable place to develop a career in hospitality.

Overall, this Server position at P.F. Chang's offers individuals passionate about delivering memorable dining experiences a meaningful opportunity to join a reputed brand and grow professionally. Candidates with or without prior experience are encouraged to apply, as comprehensive training is provided. If you are eager to join a vibrant team, hone your customer service skills, and work in a stimulating environment where your efforts are valued, P.F. Chang's inviting atmosphere and career growth potential make it an excellent choice.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or willingness to obtain
  • Ability to multitask in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or willingness to obtain
  • Ability to multitask in a fast-paced, team-work environment

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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