Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.50 - $16.00
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Food discount
Family food discount
Referral bonuses
Tips
Employee Stock Purchase Program
Health Insurance
Retirement benefits
Paid Time Off

Job Description

Red Robin is a well-established, high-volume, full-service restaurant concept renowned for its laid-back atmosphere and uniquely quirky vibe. With a commitment to delivering an exceptional dining experience, the company prides itself on offering burgers that go beyond the ordinary, infusing each meal with fun, connection, and generosity. As a team, Red Robin embraces a culture of inclusivity, valuing both similarities and differences among its members, fostering a strong sense of belonging. This commitment to diversity ensures that Red Robin remains a place where everyone feels welcome and valued. Established in the casual dining sector, Red Robin Gourmet Burgers and Brews is known for not only its world-famous steak fries but also for its dedication to quality, fun, and memorable guest experiences.

The Server role at Red Robin is essential to the Front of House service team, tasked with creating a fun and satisfying dining atmosphere for guests. Servers are responsible for taking orders using modern handheld technology, ensuring food and drinks are served accurately and promptly, and delivering exceptional customer service throughout the dining experience. This position requires individuals who possess great interpersonal skills, a passion for hospitality, and the ability to work efficiently in a fast-paced environment. The position is part-time or full-time with a starting pay rate of $2.13 per hour, supplemented generously with tips, providing excellent earning potential. Red Robin is committed to flexible work schedules to accommodate its employees’ needs, making it an ideal job for those seeking work-life balance alongside a dynamic work environment.

In addition to competitive hourly wages and tip income, servers at Red Robin enjoy numerous benefits including a 50% discount on Red Robin food and a 25% discount for family members, referral bonuses for bringing new team members on board, and excellent opportunities for career growth within the company. Red Robin strongly encourages career advancement, with many managers having started as hourly team members, highlighting the company’s commitment to promoting from within. Eligible employees can participate in the Employee Stock Purchase Program after one year of service with 20 or more hours per week, offering a unique investment opportunity in the company. Health insurance benefits encompass medical, vision, dental, accident, critical illness, and hospital indemnity coverage for participants 18 and older. Retirement benefits include a 401k plan with company matching up to 4% of pay, available to employees over 21 with a year of service and more than 1,000 hours worked annually. Paid time off accrues at a rate of 0.0192 hours for each hour worked for employees with more than a year of service and working over 35 hours weekly. The application window remains open on an ongoing basis, inviting passionate individuals to join this vibrant team.

Overall, this Server role at Red Robin is an ideal opportunity for individuals who thrive in a lively, customer-focused environment, enjoy working as part of a team, and value the chance to grow their career in the hospitality industry. Red Robin remains focused on its mission to make fresh food, fun experiences, and lasting memories while ensuring their guests leave with a smile. If you are energetic, personable, and passionate about hospitality, joining Red Robin as a Server could be the perfect next step in your career.

Job Requirements

  • must be 18 or older
  • able to work flexible schedules
  • capable of operating handheld order technology
  • able to stand for extended periods
  • good interpersonal skills
  • willing to work in a team environment
  • legal eligibility to work in the country

Job Qualifications

  • minimum age of 18
  • good communication skills
  • ability to work in a fast-paced environment
  • prior serving experience preferred but not required
  • basic math skills for handling payments
  • friendly and energetic personality
  • ability to work flexible hours

Job Duties

  • take orders using handheld technology
  • serve food and drinks accurately and timely
  • deliver a fun and satisfying dining experience to guests
  • provide excellent customer service
  • collaborate with front of house team members
  • maintain clean and organized serving areas
  • handle guest inquiries and complaints professionally

Job Criteria

Experience

No experience required


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