Server

About W Hotels and Marriott International: W Hotels is a luxury lifestyle hotel brand that is part of Marriott International's expansive portfolio of world-class hospitality services. Marriott International has established itself as a global leader in the hospitality industry, known for a rich blend of cultures, talent, and a commitment to providing exceptional experiences for guests and associates alike. W Hotels prides itself on igniting curiosity, expanding worlds, and providing a unique experience that reinvents the norms of luxury around the globe. This brand is synonymous with innovation and a forward-looking spirit, striving to bring guests' passions to life with its culture and service philosophy of Whatever/Whenever. Joining W Hotels means becoming part of a diverse and vibrant global team dedicated to excellence, growth, and inclusivity.

About the Guest Service Expert Role: The Guest Service Expert position at W Hotels is a full-time, non-management role based in Austin, Texas, that emphasizes providing an outstanding and memorable experience for guests. This role primarily operates during the day shift and offers a wage of $7.25 per hour with tip eligibility to supplement earnings. The role is essential in delivering wide-ranging services that enhance the dining experience, from setting tables and communicating effectively with the kitchen to directly interacting with guests and maintaining cleanliness in service areas.

The Guest Service Expert is vital in ensuring the smooth flow of operations and creating an environment that promotes guest satisfaction and loyalty. Employees in this position are expected to uphold Marriott's standards of safety, quality, and professionalism in personal appearance and communication. The job requires physical stamina as the employee will be on their feet for extended periods, moving in various spaces including uneven or slippery surfaces, and performing physical tasks such as lifting objects up to 25 pounds independently and assisted lifting up to 50 pounds. The role demands attentiveness, a hands-on approach, and the ability to manage multiple tasks effectively.

W Hotels values diversity and inclusivity, committing to being an equal opportunity employer. This means the workplace welcomes associates from various backgrounds and experiences, promoting a culture where everyone's unique traits are celebrated. The hotel takes pride in fostering a safe and supportive environment free from discrimination due to disability, veteran status, or any other legally protected basis.

Candidates for this role are generally expected to have a high school diploma or GED equivalent and may have less than one year of related work experience. This position is ideal for individuals who are enthusiastic about hospitality, eager to learn, and ready to contribute to a team-oriented environment. The Guest Service Expert role offers an excellent opportunity to grow within Marriott's global network and to be part of a brand that consistently redefines luxury hospitality. This job is a stepping stone for those who aspire to build a rewarding career in the food and beverage and culinary industry while delivering exceptional guest service and embodying the innovative spirit of W Hotels.