Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $10.50 - $17.75
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a well-established, popular restaurant chain known for its Asian-inspired scratch kitchen cuisine and exceptional dining experience. As a fast-growing company in the casual dining industry, P.F. Chang's prides itself on delivering not only delicious food but also exceptional hospitality to its guests. It operates numerous locations nationwide, offering a vibrant atmosphere where team members are encouraged to grow in their careers with ongoing opportunities for advancement and training. The company values its associates and is committed to providing a supportive work environment that celebrates teamwork, respect, and a shared passion for food and service.

This role is for a full-time or part-time hourly Server, Waitress, or Waiter who serves as a core team member at P.F. Chang's scratch kitchen restaurant. Servers are responsible for creating an exceptional guest experience by anticipating and exceeding customer expectations with attentive and personalized service. This position requires a focus on product knowledge, including understanding and communicating menu items effectively to guests. Servers will guide guests through their dining journey, take and place food and beverage orders, serve meals, and process payments with accuracy and professionalism.

P.F. Chang’s offers competitive pay starting at $2.33 per hour plus tips, reflecting the integral role servers play in delivering memorable dining experiences. The company also provides flexible scheduling options to accommodate employees’ needs, paid on-the-job training to prepare team members thoroughly, and various employee benefits such as discounted meals, referral programs, and exclusive team member discounts. Additionally, many locations observe holidays like Thanksgiving and Christmas, offering employees designated time off.

Beyond these immediate benefits, qualifying team members may access a more comprehensive benefits package including a 401(k) retirement plan based on hours worked, and medical, dental, and vision insurance. Paid sick leave is available in qualifying jurisdictions, ensuring employees have support for their well-being both inside and outside of work. P.F. Chang's embraces diversity and inclusion, fostering a welcoming workplace where every team member can thrive.

If you are passionate about delivering outstanding customer service and eager to join a dynamic restaurant team that values development and career advancement, P.F. Chang's invites you to apply. With no previous experience required, the company offers you the opportunity to learn and grow in a fast-paced, team-oriented environment. Join P.F. Chang’s and be part of a brand that celebrates life, family, and exceptional food through every guest interaction.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable or be willing to obtain one
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable or be willing to obtain one
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Deliver amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understand the restaurant menu to engage guests on choosing menu items and able to answer guests' questions
  • Guide guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understand restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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