Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $8.75 - $14.50
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a cherished American restaurant and retail chain that has been a beloved gathering place since 1969. Known for its warm Southern hospitality, hearty comfort food, and unique retail offerings, Cracker Barrel creates a welcoming atmosphere that goes beyond just serving meals. With a rich heritage and over 70,000 team members nationwide, the company prides itself on being more than a dining destination. It’s a place where guests can reconnect, relax, and enjoy memorable experiences while feeling genuinely at home. The company's commitment to community, quality, and service has made it a staple in the American dining and retail landscape, blending traditional values with innovative guest services.

Joining Cracker Barrel means becoming part of a passionate team dedicated to country hospitality and making meaningful connections with guests. The Server role at Cracker Barrel is central to delivering exceptional guest experiences. Servers are more than just food carriers; they are ambassadors of hospitality who understand the importance of the little details that make a difference. From greeting guests with a friendly smile, remembering preferences, to anticipating needs like an extra lemon for iced tea or timely plate removal, servers ensure every moment counts. The role demands a team-first mindset, the ability to multitask, and a positive attitude, all while learning and growing in a supportive environment.

Cracker Barrel welcomes individuals even without previous restaurant experience by providing comprehensive training through its industry-leading PAR (Prepare, Act, Reflect) training program. This ensures new hires can quickly gain the skills needed to succeed and flourish in their roles. In addition to competitive pay with weekly and same-day pay options, servers receive numerous benefits, including health insurance eligibility from day one, vacation time, and access to an employee assistance program. The company also offers growth opportunities from day one, 401k with matching contributions, employee stock purchase programs, and a culture that values belonging and recognition.

Beyond the core responsibilities of serving, Cracker Barrel fosters a vibrant work environment where employees have access to exclusive perks like discounts on food and retail items, as well as unique Biscuit Perks providing discounts on home, travel, cell phones, and more. The culture at Cracker Barrel is designed to support employees both on and off the clock, ensuring they feel valued and empowered to thrive while contributing to memorable guest experiences. Joining Cracker Barrel as a server means stepping into a role where you can grow professionally, meet new people, and be part of a team that truly believes "we're all in good company."

Job Requirements

  • No prior restaurant experience required
  • Ability to stand and walk for extended periods
  • Availability to work flexible hours including weekends and holidays
  • Must be 18 years or older
  • Ability to follow company policies and procedures
  • Strong customer service orientation

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Positive attitude and team player mindset
  • Quick learner with multitasking abilities

Job Duties

  • Greet guests with warm hospitality
  • Take and deliver accurate food and beverage orders
  • Anticipate guest needs and provide personalized service
  • Manage multiple tables efficiently
  • Maintain cleanliness and organization of dining area
  • Collaborate with team members to ensure smooth operations
  • Handle guest requests and concerns promptly

Job Criteria

Experience

No experience required


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