Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $9.75 - $16.25
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
Closed on Thanksgiving and Christmas at most locations
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned upscale American Asian-themed casual dining restaurant chain known for its scratch kitchen approach, delivering fresh and flavorful dishes that blend traditional Asian cuisine with innovative culinary techniques. Established with a commitment to excellence, P.F. Chang's has become a favorite dining destination for guests seeking a high-quality, authentic restaurant experience. The company values its team members and prides itself on fostering a supportive work environment where employees can grow both personally and professionally.

This position is for full-time or part-time hourly restaurant dine-in food and beverage servers, including waitresses or waiters, who are essential members of the P.F. Chang's team. Servers at P.F. Chang's play a critical role in creating the memorable dining experiences that the brand is known for by providing exceptional customer service and hospitality. With a pay range starting at $2.13 per hour plus tips, this role offers competitive compensation reflective of the hospitality industry's standards, along with a range of benefits designed to support employee well-being and career growth.

As a server at P.F. Chang's, your responsibility is to deliver amazing hospitality by anticipating and exceeding guests' expectations. You will be well-versed with the restaurant’s menu, enabling you to guide guests in their meal choices and answer any questions about dishes or beverages. Your role will involve facilitating a seamless dining experience from the moment guests are seated through to payment processing, ensuring customer satisfaction at every stage. The position requires knowledge of restaurant seating arrangements and efficient communication with the kitchen and service staff to ensure timely delivery of orders.

P.F. Chang's values individual talents and teamwork, promoting internal advancement opportunities for motivated employees. New team members receive paid on-the-job training, equipping them with the skills needed to succeed in a fast-paced, guest-focused environment. The company also offers flexible scheduling to accommodate various lifestyles and commitments, making it an ideal workplace for those seeking balance alongside a dynamic work atmosphere.

The culture at P.F. Chang's is one of passion and purpose, driven by the mantra "To Celebrate Life. Family. Food." Team members enjoy exclusive discounts, referral bonuses, and the unique benefit of having most locations closed on major holidays like Thanksgiving and Christmas to spend time with loved ones. Qualifying employees have access to comprehensive benefits such as medical, dental, and vision insurance, a 401(k) retirement plan, and paid sick leave, all based on hours worked.

Joining P.F. Chang's as a server means becoming part of a vibrant community that prioritizes guest experience and employee growth. If you are enthusiastic about delivering exceptional service and eager to work in a supportive and rewarding setting, this role offers an excellent opportunity to build your hospitality career.

Job Requirements

  • Previous experience is not required – we will train you!
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or we will help you obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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