Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $9.25 - $15.75
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
Closed on Thanksgiving and Christmas at most locations
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned chain of Asian-themed restaurants dedicated to offering patrons a unique blend of traditional and contemporary Asian cuisine. Established as a scratch kitchen restaurant, it prides itself on fresh, prepared-from-scratch dishes that delight guests with authentic flavors and modern twists. P.F. Chang's embodies a commitment to creating an exceptional dining experience, combining quality food with exceptional service in an inviting atmosphere. As a part of a larger hospitality company, P.F. Chang's operates in multiple locations and is celebrated for its vibrant ambiance and dedication to customer satisfaction.

Currently hiring for full-time and part-time hourly positions, P.F. Chang's is seeking dynamic individuals to join their team as dine-in food and beverage Servers, Waitresses, or Waiters. This role is integral to the restaurant’s success, acting as the front line to deliver outstanding service that exceeds guest expectations. Employees are involved in a fast-paced, team-oriented environment where multitasking and excellent interpersonal skills are essential. The position offers a wage starting at $2.13 per hour plus tips, reflecting the industry's customary competitive compensation structure for service roles.

As a server at P.F. Chang's, individuals are expected to engage guests in an informative and friendly manner, help guide them through the menu—which features a diverse selection of Asian dishes—and ensure their dining experience is enjoyable from the moment they are seated until the final payment is processed. Servers are responsible for knowing the restaurant layout thoroughly, managing food delivery efficiently, and assisting with any special guest requests or needs.

P.F. Chang’s values professional growth and offers numerous opportunities for advancement within the organization, promoting an inclusive culture where team members are recognized and rewarded. The company provides comprehensive on-the-job paid training designed to equip new team members with all the skills required to excel in their roles, making it accessible even to those without prior serving experience.

Working at P.F. Chang's means more than just a job; it is an opportunity to be part of a community passionate about celebrating life, family, and food. The company is committed to fostering a supportive work environment with benefits tailored to both full-time and part-time employees. Among the benefits offered are competitive pay, flexible scheduling, discounted meals, employee referral bonuses, and exclusive discounts. Additionally, qualifying employees may access medical, dental, and vision insurance plans, participate in a 401(k) retirement plan, and benefit from paid sick leave where applicable.

Overall, this role demands excellent customer service skills, the ability to operate efficiently under pressure, and a proactive attitude towards teamwork and guest satisfaction. P.F. Chang's is committed to ensuring that every team member grows in their position, contributing to the company's ongoing success and its reputation as a leader in the hospitality industry.

Job Requirements

  • Previous experience is not required - we will train you!
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable or we will help you obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable or willingness to obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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