Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.75 - $16.25
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee discount
Referral bonuses
Health Insurance
Dental Insurance
401k Retirement Plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a well-known full-service restaurant chain that offers a relaxed atmosphere with a unique and quirky vibe. Renowned for its world-famous steak fries and burgers beyond imagination, Red Robin is committed to creating memorable dining experiences filled with fun, connection, and generosity. This high-volume restaurant concept not only prides itself on serving delicious food but also on fostering a sense of belonging by welcoming both similarities and differences among its team members and guests. As a company, Red Robin values unbridled hospitality and energy, making it a preferred workplace for individuals passionate about customer service and teamwork. The chain is recognized for excellent growth opportunities, with many managers having started as hourly team members, highlighting the potential for career advancement within the company.

The role of Server at Red Robin is integral to delivering a fun and satisfying dining experience to guests. Servers are responsible for taking orders using handheld technology, ensuring the accurate and timely delivery of food and beverages, and providing exceptional customer service as part of the Front of House team. This position requires individuals who thrive in a fast-paced environment and enjoy interacting with guests to create an engaging atmosphere. The job is paid at a base rate of $2.13 per hour plus tips, with additional earnings opportunities through tips and referral bonuses. Candidates must be 18 years or older to apply. The company offers flexible work schedules, generous discounts on Red Robin food (50% discount for employees and 25% for family members), and excellent onboarding and growth opportunities. Furthermore, employees have access to a range of benefits including health, vision, and dental insurance, retirement plans, paid time off, and participation in an employee stock purchase program after meeting eligibility requirements. Joining Red Robin means becoming part of a team committed to making every guest smile and providing a memorable dining experience while also building a rewarding career in the hospitality industry.

Job Requirements

  • Must be 18 years or older
  • Ability to stand and walk for extended periods
  • Basic math skills for handling cash and processing payments
  • Ability to use handheld ordering technology
  • Must be able to work flexible schedules including nights, weekends, and holidays
  • Good communication skills
  • Ability to work well in a team-oriented environment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or restaurant role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of food safety and hygiene practices
  • Friendly and outgoing personality
  • Ability to work flexible hours including weekends and holidays

Job Duties

  • Take orders using handheld technology
  • Serve food and drinks in a timely and accurate manner
  • Deliver a fun and satisfying dining experience to guests
  • Collaborate with the Front of House team to provide excellent customer service
  • Handle guest inquiries and resolve any issues promptly
  • Maintain cleanliness and organization of the service area
  • Upsell menu items and specials to enhance guest satisfaction

Job Criteria

Experience

No experience required


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