Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $8.25 - $13.75
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
growth and development opportunities
401k plan

Job Description

Cracker Barrel is a well-established company that has been serving guests since 1969. Known for its unique combination of restaurant and retail experiences, Cracker Barrel offers a warm, welcoming environment that feels like home to its customers. The company prides itself on its rich roots and traditional Southern hospitality, creating a space where guests can enjoy delicious food, abundant servings, unexpected finds, and a genuine sense of community. With a nationwide presence and over 70,000 team members, Cracker Barrel continues to grow while maintaining its commitment to quality and authentic hospitality.

This role is for a Server at Cracker Barrel focusing on country hospitality and creating memorable experiences for every guest. Servers at Cracker Barrel are more than just food servers; they are the heart of the guest experience, ensuring that every diner feels appreciated and cared for. The role emphasizes the importance of small details, such as providing attentive service, engaging with guests in a friendly and positive manner, and managing multiple tasks efficiently. At Cracker Barrel, servers keep what they earn with a 100 percent tip policy, making their efforts directly rewarding. This position is suitable for individuals who enjoy creating great guest experiences, have a team-first mindset, can learn quickly, manage tasks well, and bring a positive attitude. No prior restaurant experience is necessary, as Cracker Barrel provides comprehensive training through its industry-leading PAR training program.

Working at Cracker Barrel also offers numerous benefits for both full-time and part-time employees, including competitive weekly pay with access to same-day pay, health insurance eligibility starting on day one, paid vacation time, and an employee assistance program. The company supports employee growth with opportunities for development from the first day, a 401k plan with company matching contributions available after 90 days, and an Employee Stock Purchase Program. Additionally, Cracker Barrel fosters a culture of belonging and recognition through onboarding, training, development, and various employee events. Employees also enjoy perks such as a 35 percent discount on food and retail items and exclusive discounts on home, travel, cell phones, and more. Cracker Barrel is committed to equal opportunity employment and values diversity in its workforce.

Job Requirements

  • Must have excellent guest service skills
  • Ability to work flexible hours including nights, weekends, and holidays
  • Must be able to stand and walk for extended periods
  • Ability to handle multiple tasks simultaneously
  • Must be at least 18 years old
  • Good communication skills
  • Ability to work well in a team environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is a plus but not required
  • Strong communication and interpersonal skills
  • Ability to learn quickly and adapt
  • Positive attitude and team-oriented mindset
  • Ability to multitask effectively
  • Basic math skills for handling transactions

Job Duties

  • Greet guests and provide attentive, friendly service
  • Take accurate food and drink orders
  • Ensure guest satisfaction by checking in and addressing needs
  • Manage multiple tables efficiently
  • Maintain cleanliness and organization of service areas
  • Collaborate with kitchen and other staff for smooth operation
  • Handle guest questions and concerns professionally

Job Criteria

Experience

No experience required


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