Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.00 - $16.50
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
growth and development opportunities
401k plan

Job Description

Cracker Barrel Old Country Store is a beloved American restaurant and retail company known for its warm hospitality, homestyle cooking, and unique shopping experience. Founded in 1969, Cracker Barrel has grown to become a household name, boasting over 70,000 team members across various locations nationwide. The company prides itself on maintaining its Southern roots while creating a welcoming environment where guests can reconnect with family and friends over hearty meals and enjoy a variety of retail items that reflect the country lifestyle. The brand is deeply committed to community values, excellent customer service, and fostering a work culture where employees feel valued and supported. Cracker Barrel's restaurants offer a nostalgic dining experience with an emphasis on nostalgia, traditional comfort food, and genuine customer care, which has made it a favored destination for families and travelers alike.

The role being offered is for a Server position, where the individual plays a crucial role in delivering the signature Cracker Barrel hospitality to every guest. Servers at Cracker Barrel are not just order-takers; they create memorable moments by paying close attention to the small details that make guest experiences special. From greeting guests warmly to accommodating special requests and managing multiple tables efficiently, servers embody the spirit of teamwork and customer appreciation. This position emphasizes a team-first mindset, quick learning, multitasking abilities, and a positive attitude. Cracker Barrel welcomes candidates with no prior restaurant experience and provides comprehensive training through their industry-leading PAR training program, ensuring that new hires are fully equipped to succeed. The employment offers competitive pay distributed weekly, with same-day pay access, and tips earned belong solely to the server without any tip-sharing policy.

Additionally, Cracker Barrel supports its employees beyond just wages by offering benefit programs from day one. Eligible employees can access health insurance, vacation time, employee assistance programs, 401k plans with company matching starting at 90 days, and an employee stock purchase program. The company is dedicated to creating a culture of belonging and continuous development by providing onboarding, training, recognition programs, and regular employee events. Employees enjoy perks such as a 35% discount on Cracker Barrel food and retail purchases, exclusive discounts on home goods, travel, and cell phone plans. Cracker Barrel fosters a supportive and inclusive work environment where every team member is encouraged to grow and thrive.

This is a fantastic opportunity for individuals who value excellent customer service, enjoy working in a fast-paced, team-oriented setting, and are passionate about creating great guest experiences. Individuals who are friendly, detail-oriented, able to manage multiple responsibilities, and eager to learn will find this role rewarding and fulfilling. Cracker Barrel embraces diversity and is an equal opportunity employer, welcoming applicants regardless of race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or other legally protected statuses. Joining Cracker Barrel means becoming part of a company that not only serves delicious food but also invests in its people and communities, making it more than just a job, but a place to call home.

Job Requirements

  • high school diploma or equivalent
  • willingness to work flexible hours including weekends and holidays
  • ability to stand and walk for extended periods
  • effective communication skills
  • team-oriented mindset
  • basic math skills for handling payments
  • availability to attend training sessions

Job Qualifications

  • high school diploma or equivalent
  • excellent communication and interpersonal skills
  • ability to multitask and work in a fast-paced environment
  • positive attitude and strong work ethic
  • willingness to learn and adapt quickly
  • previous customer service or hospitality experience preferred but not required

Job Duties

  • greet guests warmly and provide excellent customer service
  • take and deliver accurate food and beverage orders
  • accommodate special guest requests and dietary needs
  • manage multiple tables efficiently while maintaining attention to detail
  • ensure cleanliness and organization of the dining area
  • collaborate with kitchen and front-of-house staff to enhance guest experience
  • handle transactions and process payments accurately

Job Criteria

Experience

No experience required


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