Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $2.13 - $27.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedules

Job Description

Denny's is a renowned full-service restaurant chain known for its welcoming atmosphere, diverse menu, and commitment to quality service. Established with a focus on providing an exceptional dining experience, Denny's has become a staple in the restaurant industry, serving millions of guests annually across numerous locations. The brand prides itself on creating a friendly and engaging environment where employees and guests alike feel valued. Emphasizing teamwork, professionalism, and high standards, Denny's continuously strives to maintain its reputation as a preferred dining destination for families, professionals, and casual diners.

The Server position at Denny's plays a crucial role in delivering the brand's promise of outstanding guest service. Serving as the face of the restaurant, the Server is responsible for greeting guests promptly and courteously, presenting menus, taking accurate food and beverage orders, and ensuring timely delivery of meals. Attention to detail and a positive attitude are essential as Servers monitor guest satisfaction throughout the dining experience, address any concerns, and encourage repeat visits. The role demands efficient coordination with kitchen staff to guarantee order accuracy and smooth service flow.

Beyond direct guest interaction, Servers also contribute to maintaining the overall cleanliness and organization of the dining area and service stations. This includes restocking supplies, performing cleaning tasks such as clearing and sanitizing tables, sweeping floors, and adhering to thorough cash handling and payment procedures. Professionalism and collaboration with teammates, hosts, cooks, and management are critical to thriving in this fast-paced, team-oriented environment.

Physical stamina is necessary as this role involves standing and walking for the majority of shifts, carrying trays and dishes, and engaging in various physical activities like bending and reaching. Cognitive demands require the ability to manage multiple tables simultaneously, maintain high accuracy, and uphold courteous service under pressure. Flexible scheduling is a part of the job, with shifts covering days, nights, weekends, and holidays based on the restaurant's needs.

Denny's offers wage ranges from $2.13 to $27.25, reflecting company-wide standards influenced by factors such as location, experience, education, and hours worked. This range includes potential overtime pay, making the Server role both a rewarding and dynamic opportunity for those eager to grow within the hospitality industry. Overall, this position is ideal for individuals passionate about delivering exceptional dining experiences and contributing to a collaborative team environment within a respected brand.

Job Requirements

  • Previous serving or customer service experience preferred but not required
  • Strong guest service and communication skills
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Ability to work effectively in a fast-paced, team-oriented environment

Job Qualifications

  • Previous serving or customer service experience preferred but not required
  • Strong guest service and communication skills
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Ability to manage multiple tables and tasks simultaneously
  • Ability to maintain attention to detail and order accuracy
  • Ability to provide courteous service in a fast-paced environment

Job Duties

  • Greet guests promptly and courteously
  • Present menus, explain menu items, and answer guest questions
  • Take accurate food and beverage orders and enter them into the POS system
  • Deliver food and beverages in a timely and professional manner
  • Check back with guests to ensure satisfaction and resolve issues promptly
  • Thank guests and invite them to return
  • Ensure orders are prepared and delivered accurately
  • Coordinate with kitchen staff to ensure proper timing and order flow
  • Monitor table needs, including refills, condiments, and additional requests
  • Process guest payments accurately and securely
  • Maintain clean and organized tables, dining areas, and service stations
  • Complete assigned side work duties such as restocking supplies, cleaning, and setup
  • Follow cash handling and payment processing procedures
  • Adhere to all company policies, procedures, and service standards
  • Perform cleaning tasks including clearing and sanitizing tables, sweeping and mopping floors, restocking service areas, removing trash, cleaning restrooms as assigned
  • Work collaboratively with other servers, hosts, cooks, and management
  • Support team members during busy periods
  • Maintain a professional appearance and positive attitude
  • Follow direction from managers and shift leaders

Job Criteria

Experience

Entry Level (1-2 years)


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