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Senior Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $72,500.00 - $92,500.00
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Benefits

Medical
Dental
Vision
401(k)
Paid Time Off
Performance incentives
Employee Discounts

Job Description

P.F. Chang's is a renowned American-based Asian-themed casual dining restaurant chain recognized for its innovative approach to traditional Chinese cuisine and exceptional dining experience. Established with a mission to celebrate life, family, and great food, P.F. Chang's has cultivated a reputable presence in the restaurant industry by merging quality food with a passionate service culture. Known for its inviting atmosphere and commitment to excellence, P.F. Chang's offers a dynamic workplace environment where employees are encouraged to grow professionally and personally. The company prides itself on fostering a supportive community that values teamwork, diversity, and employee development. This commitment is reflected in their comprehensive benefits and emphasis on promoting from within through professional development programs.

The Senior Restaurant Manager role at P.F. Chang's is a critical leadership position focused on managing and executing all front-of-house operations to ensure the highest levels of guest satisfaction and operational efficiency. This position requires an individual who can effectively supervise, train, and motivate the Hospitality Team Members while maintaining strict adherence to P.F. Chang's procedures and guidelines. The Senior Restaurant Manager acts as a pivotal force in creating a welcoming atmosphere, driving team performance, and ensuring compliance with safety and sanitation standards. They are responsible for key operational duties such as scheduling, inventory support, managing controllable expenses, and upholding service quality standards. This role demands strong communication skills, hands-on involvement in daily restaurant functions, and the ability to handle guest service issues with professionalism and empathy.

This full-time salaried position offers a competitive pay range of $72,500 to $92,500 annually based on experience, along with a comprehensive benefits package that includes medical, dental, vision, 401(k), paid time off, and performance incentives. The Senior Restaurant Manager will also have access to exclusive employee discounts, paid management training programs, and an employee referral program with bonus opportunities. The role requires the ability to stand and walk for extended periods, handle physical tasks such as lifting and balancing objects, and operate kitchen equipment safely and efficiently.

P.F. Chang's leadership values a candidate who thrives in a fast-paced, high-volume restaurant environment, possesses prior restaurant management experience, and demonstrates a strong ability to lead teams and resolve conflicts. This opportunity is ideal for a motivated individual seeking to join a supportive and well-structured corporate restaurant chain where they can advance their career, make an impact, and be part of a community passionate about celebrating life through food and family.

Job Requirements

  • 3+ years of experience in restaurant management
  • must possess a valid driver’s license to perform occasional duties such as providing shift coverage, meeting liquor license requirements (depending on the state), delivering large catering orders (which may include operating a rental truck), making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
  • experience working in a hands-on, fast paced, high volume environment
  • experience mentoring and training hourly team members
  • strong communication skills with the ability to resolve conflict and provide direction to your teams

Job Qualifications

  • 3+ years of experience in restaurant management
  • strong communication skills with the ability to resolve conflict and provide direction to your teams
  • experience mentoring and training hourly team members
  • experience working in a hands-on, fast paced, high volume environment

Job Duties

  • Supervises and facilitates training of all Hospitality Team Members
  • must be able to articulate clearly to Team Members, other members of Management, and our Guests
  • develops schedules for all Hospitality Team members
  • holds pre-shift meetings to provide daily focus and continuous direction for staff
  • holds front of house staff accountable for dress code standards
  • accountable for following and executing all state safety and sanitation guidelines
  • supports the execution of inventory
  • manages controllable expenses for their area of responsibility
  • ensure all side work is appropriately assigned and completed
  • manages check-outs for all Hospitality staff
  • ensures a clean and safe environment for all Team Members and Guests
  • handles Guest Service issues professionally and with compassion
  • lives the Message in all aspects of the position and inspires others to do the same
  • must be able to stand and walk for periods of eight to ten hours in length each shift
  • must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift. At times it might be necessary to lift up to 50 lbs
  • must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity

Job Criteria

Experience

Expert Level (7+ years)


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