Senior Meetings and Special Events Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $85,000.00 - $108,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
bonus eligibility
employee discount
Professional development opportunities

Job Description

EDITION Hotels represent a unique blend of visionary boutique hospitality and world-class luxury service, developed through a partnership between boutique hotelier Ian Schrager and Marriott International. This brand stands out by combining personality, perfectionism, and charm to deliver an exceptional hospitality experience that is stylish, original, and expertly crafted. Located in iconic destinations, EDITION Hotels serve sophisticated and knowledgeable clientele who value quality, design, and service, yet seek a fresh, spirited, and non-conventional approach to luxury hospitality. As a part of Marriott International, EDITION benefits from a global platform that allows guests to enjoy unparalleled service standards while experiencing the distinctive flair and intimacy that define the boutique hotel industry. The team at EDITION is committed to fostering a welcoming, dynamic, and inclusive environment where associates from diverse backgrounds feel valued and empowered to deliver service from the heart rather than by the book. With a rich culture that celebrates the individuality and creativity of its employees, EDITION seeks to inspire and challenge its workforce, creating a place where people are proud to come to work and continuously engage in a theatrical performance of hospitality excellence.

The Event Manager role at EDITION Hotels based in New York City is a full-time management position offering an annual salary range of $85,000 to $108,000 along with bonus eligibility. The core responsibility includes planning and executing meetings and special events that align with the hotel’s standards for exceptional service and operational excellence. This position requires seamless coordination and communication between sales and operations teams to ensure flawless event execution and a superior guest experience. Event Managers undertake daily walkthroughs of banquet floors, assess client satisfaction, and maintain quality standards throughout the event lifecycle. They also play a strategic role in managing event-related budgets, developing vendor relationships, creating upselling opportunities, and controlling departmental expenses to meet or exceed financial goals. Furthermore, this role demands a strong commitment to customer service, with ongoing efforts to create an atmosphere that exceeds guest expectations and empowers employees to deliver outstanding service. The position includes human resource functions such as training staff on safety procedures, providing feedback, implementing corrective actions, and scheduling adequate staffing levels to support operational needs. Joining EDITION Hotels offers candidates the chance to contribute to an elite hospitality experience, work in a cutting-edge environment that blends style with substance, and become part of a global team dedicated to purposeful work and personal growth.

Job Requirements

  • High school diploma or GED
  • minimum 3 years experience in event management, food and beverage, sales, or marketing
  • or 2-year degree from accredited university in related field
  • minimum 2 years of relevant professional experience
  • strong communication skills
  • leadership abilities
  • ability to manage budgets
  • customer service orientation
  • vendor relationship experience
  • understanding of safety procedures
  • problem-solving skills

Job Qualifications

  • High school diploma or GED with 3 years of experience in event management, food and beverage, sales, or marketing
  • or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years of relevant experience
  • strong interpersonal and communication skills
  • experience with event budget management
  • demonstrated ability to lead and motivate teams
  • knowledge of vendor management and pricing strategies
  • commitment to delivering exceptional customer service
  • problem-solving and conflict resolution skills
  • familiarity with safety and emergency protocols
  • ability to work under pressure and manage multiple tasks

Job Duties

  • Plan and execute meetings and special events
  • implement departmental strategies
  • ensure seamless event turnover from sales to operations
  • conduct daily banquet floor walkthroughs
  • develop vendor relationships and negotiate pricing
  • create upselling opportunities during event planning
  • manage controllable expenses to meet budget goals
  • create an atmosphere that exceeds guest expectations
  • interact with guests to obtain feedback
  • respond to and handle guest complaints
  • empower employees to provide excellent customer service
  • ensure employees understand service expectations
  • strive for continuous service improvement
  • emphasize guest satisfaction in meetings
  • communicate and execute safety and emergency procedures
  • observe and provide feedback on employee service behaviors
  • monitor staff progress and lead discussions
  • participate in corrective action plans
  • review staffing levels to meet operational needs
  • attend and participate in departmental meetings

Job Criteria

Experience

No experience required


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