Senior Manager, Store Initiatives and Continuous Improvement (Self-Checkout)

Ross Stores, Inc. is a leading off-price retail chain with more than 2,200 stores across the United States. The company is recognized for its strong track record of success and rapid growth. Focused on delivering a steady stream of high-quality brands and trend-right merchandise at exceptional savings, Ross provides customers with a fun and exciting treasure hunt shopping experience. Headquartered in Dublin, California, with buying offices in major markets such as New York City, Los Angeles, and Boston, along with eight distribution centers nationwide, Ross is a Fortune 500 company that earned $22.8 billion in revenues in 2025. The company is committed to fostering a diverse and inclusive work environment that values continuous learning and talent development.

Ross values its people and recognizes the importance of teamwork, career growth, and diversity. The organization fosters an environment where team members work collaboratively to solve complex problems and find effective solutions. Ross emphasizes a culture of success by encouraging excellence and ongoing learning. It also promotes diversity, equality, inclusion, and community engagement, believing that diverse backgrounds, ideas, and identities strengthen the company and help it positively impact the community.

The role of Senior Manager at Ross Stores is critical to advancing the company's operational efficiency and technology integration within stores. This position involves evaluating and implementing store technology initiatives and process improvements to optimize labor costs and enhance customer service. The Senior Manager will work cross-functionally with internal teams spanning Store Planning, Operations, Strategy, Loss Prevention, Finance, IT, and field operations, as well as third-party consultants, to analyze and test efficiency enhancements.

In this role, you will apply your retail industry knowledge and operational expertise to identify opportunities for cost reduction and productivity improvement. You'll leverage engineered labor standards and corporate and field insights to assess the impact of potential changes on various aspects of store operations. You will become well-versed in existing store technologies and processes to pinpoint gaps and propose innovative solutions.

The Senior Manager also has significant responsibilities in project management, return on investment (ROI) calculations, and extensive data analysis. This role requires strong communication skills to present complex findings and recommendations clearly to executive leadership, earning credibility and support for proposed initiatives.

Keeping abreast of retail industry trends in process efficiencies and technology is essential, with a responsibility to integrate relevant innovations into Ross's business model. Collaborating with the IT department, you will help design user interfaces and reporting tools that support ongoing management and execution of store initiatives.

This high-profile position requires adept relationship-building skills to establish and maintain successful partnerships with stakeholders across all organizational levels. The role offers significant visibility to executive audiences, underscoring its importance in driving the company's operational excellence.

The base salary range for this position is $125,800 to $206,650, based on factors such as experience, skills, qualifications, education, certifications, seniority, and location. The salary forms a significant part of a comprehensive compensation package, which may include other rewards depending on the specific role and location.