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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $86,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
bonus eligibility
Job Description
The Dallas Marriott Downtown is a premier hotel located in the heart of Dallas, Texas, providing luxurious accommodations, exceptional service, and state-of-the-art event facilities. As part of Marriott International, a global leader in hospitality, this hotel exemplifies a tradition of welcoming guests with warmth and professionalism. Situated at 650 N Pearl St, the property attracts a diverse range of clientele from business travelers to leisure guests, all seeking a memorable experience in a vibrant urban setting. The hotel's commitment to quality and guest satisfaction is reflected in its modern amenities, culinary offerings, and dedicated event spaces that cater to gatherings... Show More
Job Requirements
- High school diploma or GED
- minimum 2 years experience in event management or related area
- OR 2-year degree from accredited university in related field
- strong organizational skills
- effective communication abilities
- ability to work full time in Dallas Marriott Downtown
- leadership and team collaboration skills
- willingness to support director-level functions
- flexibility to handle complex events
- ability to manage budgets and client interactions
Job Qualifications
- High school diploma or GED with 2 years experience in event management or related field
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- strong problem-solving skills
- excellent communication and interpersonal skills
- ability to manage budgets and forecast revenue
- leadership capability to support directors
- proficiency in coordinating large-scale events
- commitment to exceptional customer service
- knowledge of hotel operations and event planning
Job Duties
- Prepare all event documentation
- coordinate with sales, property departments, and customers
- handle complex event planning and execution
- lead pre-event and post-event meetings
- manage customer budgets to maximize revenue
- oversee customer experience from sales turnover through post-event
- manage group room blocks and meeting space
- solve operational challenges and suggest alternatives
- up-sell products and services
- participate in customer site inspections
- act as liaison between sales and customer
- forecast revenue and group sleeping rooms
- review billing and payments
- interact with guests for feedback
- handle guest problems and complaints
- follow up post-event
- communicate event details internally and externally
- ensure adherence to standards, policies, and procedures
- publicly recognize team contributions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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