Senior Manager-Events

The Dallas Marriott Downtown is a premier hotel located in the heart of Dallas, Texas, providing luxurious accommodations, exceptional service, and state-of-the-art event facilities. As part of Marriott International, a global leader in hospitality, this hotel exemplifies a tradition of welcoming guests with warmth and professionalism. Situated at 650 N Pearl St, the property attracts a diverse range of clientele from business travelers to leisure guests, all seeking a memorable experience in a vibrant urban setting. The hotel's commitment to quality and guest satisfaction is reflected in its modern amenities, culinary offerings, and dedicated event spaces that cater to gatherings of various sizes and occasions.

The role of Event Manager at Dallas Marriott Downtown is a critical position within the Event Management team, tasked with preparing all event documentation and ensuring seamless coordination between Sales, property departments, and customers. This full-time management role offers an annual salary range of $65,000 to $86,000 and is bonus eligible, reflecting the importance of performance and excellence in service delivery. The Event Manager primarily handles complex events and plays a pivotal role in maintaining high standards of service from the initial sales turnover through to post-event activities. This position requires a proactive and detail-oriented individual capable of managing multiple responsibilities including budgeting, client communications, and operational problem-solving.

As the primary contact for assigned groups post-sales turnover, the Event Manager leads pre-event and post-event meetings, overseeing group room blocks and meeting spaces, while ensuring customer satisfaction throughout the event lifecycle. This role also involves recognizing revenue-maximizing opportunities through upselling and event enhancements. The candidate will support and act on behalf of the Director of Event Management or Director of Event Planning and Operations when needed, demonstrating leadership and a strong understanding of event operations within the Marriott framework.

An integral aspect of this position is managing profitability by forecasting group room nights and event revenue, reviewing billing, and ensuring precise coordination with both internal teams and external clients. Exceptional customer service is paramount, with frequent interactions to obtain feedback, resolve issues promptly, and foster positive guest relations. The ideal candidate will uphold Marriott's values of inclusion and respect, contributing to an environment where diverse backgrounds and experiences are celebrated.

Joining the Dallas Marriott Downtown as an Event Manager means becoming part of the Marriott International family, a globally recognized hospitality brand committed to the growth and well-being of its associates. This role offers unique opportunities for professional development, recognition, and the chance to deliver the highest standards of event management in a luxury hotel setting. Candidates will thrive in a supportive atmosphere that encourages innovation and forward-thinking service, embodying Marriott's promise of "Wonderful Hospitality. Always." Marriott International champions equal opportunity employment, ensuring that all associates and candidates are treated with fairness and dignity.