Senior Manager Event Services (NE)

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to exceptional guest service and diverse workplace culture. The company operates a wide range of lodging options, from luxury to budget accommodations, and is highly regarded for its innovation and dedication to employee growth and inclusivity. Marriott's Gaylord Hotels division is particularly renowned for its expansive meeting and event facilities, offering unique experiences that bring people together in remarkable environments. Gaylord Hotels not only focus on providing outstanding accommodations but also on delivering top-tier event services that exceed client expectations. By joining Marriott International, associates become part of a global team that values diversity, creativity, and entrepreneurial spirit, encouraging career development beyond traditional hospitality roles. This inclusive culture ensures all employees feel valued and empowered to contribute their best work.

The role of the Event Services Assistant Manager at Gaylord Hotels is pivotal in maintaining the high standards of service and operational excellence that Marriott is known for. This position supports the leadership team by overseeing room setups according to strict company standards and specific event requirements, ensuring each event runs smoothly and professionally. Beyond managing the logistical aspects, the assistant manager plays a key role in motivating and directing the event services team to achieve superior guest satisfaction. Financial oversight, asset protection, and administrative duties also form a critical part of this role. The position demands a proactive approach in training and developing team members to work efficiently, safely, and effectively under the pressures of dynamic event environments.

This employment opportunity is ideal for a professional with a background in event management, food and beverage, or a related field who is eager to contribute to and grow within a globally reputable hospitality brand. The assistant manager participates in pre-event planning meetings, ensuring clear communication between multiple departments including Banquets, Event Planning, and Event Technology, facilitating a seamless event delivery experience. Responsibilities include conducting thorough function room inspections, maintaining cleanliness and sanitation standards, and handling inventory projections for necessary supplies. Additionally, the role requires managing scheduling to meet business demands while fostering a positive, collaborative team atmosphere that encourages associate growth and exceptional guest interactions.

With a focus on continuous improvement, the Event Services Assistant Manager actively evaluates service performance, addresses issues promptly, and seeks innovative solutions to maintain the high standards expected of the Marriott and Gaylord brand. The position offers not just a job, but a career pathway to those who thrive in a fast-paced, customer-centric environment where leadership, teamwork, and a passion for excellence are celebrated. Joining Gaylord Hotels means becoming part of a company that delivers not only memorable guest experiences but also meaningful career opportunities for its STAR associates, making this role an exciting and rewarding opportunity.