Senior Manager - Datacenter Operations - Storage, Backup and Recovery Platforms

Genworth is a leading company devoted to empowering families as they navigate the aging journey. With a deep sense of compassion and extensive experience, Genworth serves as a trusted ally, providing guidance, products, and services that meet families wherever they are in their care journey. The company not only supports millions of policyholders daily but also fosters a workplace culture that values empathy and inclusion. Employees bring their authentic selves to work, contributing to an environment that supports success and growth. Genworth also invests heavily in the vitality of its local communities through grants, event sponsorships, and volunteering, reflecting its commitment to social responsibility.

Genworth's corporate culture is guided by four core values: making it human by caring about people; making it about others by putting customers first and collaborating to drive progress; making it happen through intentional teamwork and shared purpose; and making it better by fostering continuous learning and growth. These values underpin every aspect of the company’s strategy, operations, and relationships.

The role of Senior Manager - Datacenter Operations - Storage, Backup and Recovery Platforms at Genworth offers an exciting opportunity to lead and innovate within a critical area of the company’s IT infrastructure. Located in Lynchburg or Richmond, Virginia, or potentially remote for eligible candidates residing in designated US states under Eastern or Central Standard Time, this position plays a pivotal role in managing enterprise storage platforms and data protection solutions across multi-site datacenter environments.

This leadership position involves overseeing the performance, capacity, and availability of storage and backup services, applying strong strategic planning while maintaining hands-on operational oversight. The Senior Manager ensures the durability, availability, and recoverability of enterprise data, advancing next-generation protection strategies that support compliance and regulatory mandates. This includes leading vendor relationships, managing budgets, and driving financial transparency to optimize infrastructure costs and enhance return on investment.

Moreover, this role requires fostering a high-performing and resilient team culture by mentoring technical staff and subordinate managers, encouraging continuous improvement, and maintaining up-to-date operational procedures. As part of a larger modernization journey, the Senior Manager will collaborate with senior IT leadership to integrate evolving data protection and storage strategies into enterprise-wide modernization roadmaps. This role is vital in shaping the reliability and security of Genworth’s critical data assets while supporting business continuity and disaster recovery readiness.

In summary, this role is ideal for an experienced IT leader with a strong background in managing large scale storage and data protection operations within multi-site datacenter environments, who is passionate about driving innovation, operational excellence, and delivering secure, scalable data services.