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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $25.00 - $27.00
Work Schedule
Flexible
Weekend Shifts
Benefits
bonus program
Renewal incentives
Professional Development Reimbursement
Housing discount
Competitive benefits package
Job Description
JBG SMITH is a leading real estate investment trust with a strong presence in the Washington, DC region, known for its commitment to creating vibrant urban communities. The company focuses on owning, developing, and managing high-quality assets, including residential, retail, and office properties in some of the most attractive and rapidly growing neighborhoods. JBG SMITH prides itself on fostering a diverse and inclusive workplace culture where innovative ideas and diverse perspectives are welcomed and valued. The company emphasizes service excellence and community impact, creating an environment that encourages employees to grow professionally and personally. This dedication to a positive workplace... Show More
Job Requirements
- Experience in customer service-related fields such as hospitality, retail, or restaurants
- At least one year in residential property management is highly preferred
- Outstanding sales skills and a desire for continual learning and professional development
- Prior leadership or supervisory experience is preferred
- Strong aptitude for computer systems and software
- Passion for providing exceptional customer experiences and embodying core customer service elements including caring, professionalism, empowerment, leadership, and inclusion
Job Qualifications
- Experience in customer service-related fields such as hospitality, retail, or restaurants
- At least one year in residential property management is highly preferred
- Outstanding sales skills and a desire for continual learning and professional development
- Prior leadership or supervisory experience is preferred
- Strong aptitude for computer systems and software
- Passion for providing exceptional customer experiences and embodying core customer service elements including caring, professionalism, empowerment, leadership, and inclusion
Job Duties
- Developing an in-depth knowledge of the community so that you can recommend the right apartment or the best retailer in the neighborhood
- Conducting thoughtful and personalized tours to prospective residents to help them find the apartment that best meets their needs, which ultimately results in new leases
- Coordinating with residents and the team to ensure a smooth move-in experience
- Participating in community activities and social events to build resident relationships
- Leveraging resident relationships and creativity to quickly respond to all resident requests to drive resident satisfaction
- Working a flexible schedule to include weekends
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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