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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Career development opportunities
Flexible work schedules
Diversity and inclusion initiatives
Job Description
Marriott International is a global leader in the hospitality industry, renowned for its commitment to service excellence, innovation, and creating memorable experiences for guests around the world. As one of the largest hotel chains with a rich heritage in hospitality, Marriott operates thousands of properties worldwide, delivering exceptional accommodations and event services. The company's dedication to fostering diverse and inclusive work environments creates a culture where associates can thrive and contribute their unique talents to the organization’s ongoing success. Marriott’s promise to its guests and employees is rooted in integrity, professionalism, and a relentless pursuit of quality service. The company... Show More
Job Requirements
- High school diploma or GED
- 2 years experience in event management or related professional area
- or 2-year degree in hotel and restaurant management, hospitality, business administration, or related major
- strong organizational and communication skills
- ability to handle multiple complex events simultaneously
- customer service orientation
- ability to work collaboratively with diverse teams
- proficiency in managing event budgets and forecasting revenue
Job Qualifications
- High school diploma or GED with 2 years experience in event management or related professional area
- or 2-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major with no work experience required
Job Duties
- Prepare all event documentation
- coordinate with sales, property departments, and customers
- ensure high-level service throughout all event phases
- handle complex events
- manage customer budgets to maximize revenue
- lead pre-event and post-event meetings
- solve operational challenges
- oversee group room blocks and meeting spaces
- participate in customer site inspections
- act as liaison between sales and customers
- manage revenue and profitability
- forecast group sleeping rooms and event revenue
- review billing and payments
- interact with guests to obtain feedback
- handle guest problems and complaints
- greet customers during events
- follow up post-event
- set positive example for guest relations
- communicate event details verbally and in writing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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